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Pat Stern Joins Health Contact Partners As Director of Advocacy Services

Posted on: Sunday, 17 February 2008, 18:00 CST

Health Contact Partners, Inc. announced today Ms. Patricia M. Stern, MSW, MBA, formerly of Condell Hospital and CorSolutions Medical, Inc. will be joining Health Contact Partners as its Director of Member Advocacy.

"We are very pleased to announce the addition of Ms. Stern to our management team," said Debra Leon, President and CEO of Health Contact Partners. "Health Contact Partners provides leading edge programs for 24 hour a day Member Advocacy to their clients. Pat will bring her years of experience and breadth of knowledge to this critical position at HCP and lead the expansion of our Member and Health Advocate services, assisting Health Contact Partners in establishing a leadership position for its MemberCare 24/7 programs."

Health Contact Partners provides 24 hour a day telephonic and Live Chat services including Nurse triage, Member Advocate, Customer Service, Survey, and Enrollment services to its client companies, in both English and Spanish, with over 150 additional languages served. Health Contact Partners' online services include a consumer health portal, www.healthyliving247.com, which provides a personal health record, interactive triage tools, health assessments, secure live chat, wellness tools and education, pharmacy comparison tools, medical library, streaming videos and more.

Health Contact Partners is an independent URAC accredited Health Call Center, providing services to over 2 million members.

For more information contact Breanna Schultze at 847-465-5000, ext. 7120 or bschultze@healthcontactpartners.com.

Source: Business Wire

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