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Last updated on May 28, 2012 at 21:34 EDT

Healthcare IT Outsourcing is Projected to Be One of the Fastest Growing Segments of Outsourcing Growth in 2008-2009

February 21, 2008
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Research and Markets (http://www.researchandmarkets.com/reports/c83590) has announced the addition of “Top Healthcare Information Technology Outsourcing Vendors & Advisors” to their offering.

Over 4700 qualified healthcare executive respondents ranked 100 comprehensive IT outsourcing services suppliers covering 880 contractual relationships, as part of the Black Book annual survey.

The Healthcare Industry is ultimately the most complex in needs, client essentials, data demands, regulation, legislation, revenue models, market sizes, geographies, core functions, non-patient care functions, and outsourcing niche vendors. The complexity of healthcare outsourced IT options and the growth of full-service Applications Outsourcing and full-service Infrastructure Outsourcing vendors has made decision-making more difficult. Nonetheless, Healthcare IT outsourcing is projected to be one of the fastest growing segments of outsourcing growth in 2008-2009.

The Black Book Healthcare ITO analysis and client-balloted satisfaction ranking of service suppliers provides prospective buyers, and arms them with the information to cut through mountains of outsourcing propaganda and sales proposals for suppliers.

Many vendors also use Black Book reports to benchmark performance and strategically improve their service operations based on client satisfaction responses.

This three-part analysis focuses on Healthcare IT Applications Outsourcing Vendors, Healthcare IT Infrastructure Outsourcing Vendors and Healthcare IT Outsourcing Advisory and Consultant Firms, including implementation specialists.

Key Benefits

Determine how your current ITO vendor is performing in other healthcare vendor engagements, and inspect the performance of vendors pre-RFP or pre-contract renegotiation.

TOP HEALTHCARE IT ADVISORS

88 ITO Advisors with qualified with a minimum of qualified and validated client ballots. 145 Firms were included by client ballots in the 2007 survey process. Only 41 confirmed at least one-third of their sourcing advisory practice dedicated to the idiosyncrasies of the healthcare market place client. The Top Twenty and the detail scores differentiations on their firms are revealed. Also included are best practices favored by clients in divisions of Healthcare ITO, BPO, and ITO/BPO.

VENDOR SERVICE MARKETS COVERED

Full detailed analysis on 18 Key Performance Indicators on the Top 20 vendors is provided for complete comparison on top twenty full service healthcare application outsourcing vendors including four primary functional areas of comprehensive healthcare applications outsourcing:

– PORTFOLIO & PROGRAM MANAGEMENT

– ENHANCEMENTS & CUSTOM DEVELOPMENT

– TRANSFORMATION & DEPLOYMENT

– MAINTENANCE, CONTINUITY & SUPPORT

Top twenty full service healthcare infrastructure outsourcing vendors including seven primary functional areas of comprehensive healthcare infrastructure outsourcing

– APPLICATIONS MONITORING

– HELP DESK

– DATA CENTER

– DESK TOPS

– STORAGE & SERVERS

– LAN WAN MANAGEMENT

– SECURITY SERVICES

Additionally Drill down is offered in Ranked format on the following areas of individuals and companies interested in specific areas or service groups in healthcare

– TOP TEN CLINICAL APPLICATIONS OUTSOURCING VENDORS

– TOP TEN FINANCIAL APPLICATIONS OUTSOURCING VENDORS

– TOP TEN REVENUE CYCLE MANAGEMENT OUTSOURCING VENDORS: CODING & REIMBURSEMENT

– TOP TEN REVENUE CYCLE MANAGEMENT OUTSOURCING VENDORS: DECISION SUPPORT

– TOP TEN APPLICATIONS OUTSOURCING VENDORS – PAYERS

– TOP TEN INFRASTRUCTURE OUTSOURCING VENDORS – PAYERS

– TOP TEN APPLICATIONS OUTSOURCING VENDORS – GOVERNMENT HEALTHCARE

– TOP TEN INFRASTRUCTURE OUTSOURCING VENDORS – GOVERNMENT HEALTHCARE

Content Outline:

Introduction

Summary

Methodology & Overview of Results

Results Overview by Service Segment

2. Survey Results: Healthcare Applications Outsourcing Vendors

1 — Summary of Raw Scores and Means, Top Twenty Vendors

2. Survey Results: Healthcare Infrastructure Outsourcing Vendors

1 — Summary of Raw Scores and Means, Top Twenty Vendors

2 — In-depth Analysis of Vendors by Criteria

1 -Vendor Overall Preference /Vertical Industry Recommendations

2 – Innovation

3 – Training

4 – Client Relationships

5 – Trust

6 – Breadth of Offerings, Client Types, Delivery Excellence

7 – Deployment and Outsourcing Implementation

8 – Customizations

9 – Integration & Interfaces

10 – Scalability, Client Adaptability, Flexible Pricing

11 – Compensation and Employee Performance

12 — Reliability

13 – Brand Image and Marketing Communications

14 — Marginal Value Adds

15 — Reliability

16 – Data Security and Backup Services

17- Support and Customer Care

18 – Best of Breed Technology and Process Improvement

2. Survey Results: Healthcare IT Outsourcing Advisors, Consultants and System Implementors

1 — Summary of Raw Scores and Means, Top Twenty Advisors

Companies Mentioned:

– Accenture

– ACS

– AmeriNet ACS/CraneWare

– Avega

– CACI

– CareTech

– CDW Healthcare

– CedarCrestone

– Cerner

– CGI

– Chetu

– CIBER

– Connectria

– CPSI

– CSC

– CTG

– DST

– Eclipsys

– Eclypsis

– EDS

– EPIC Systems

– EPSi

– ESI

– eSolutions

– Evolvent Technologies

– Fiserv

– GE – IDX

– HCL

– Hewlett Packard

– HMS

– IBM

– InforSense

– Infosys

– Infotech Global IGI

– Ingenix

– JJ Wild (Perot Systems)

– Keane

– Kreg

– Lawson

– Management Science Associates

– McKesson

– MedAssets

– MedeFinance

– Misys

– NaviSite

– NCS

– NetApp

– Oracle

– Patni

– Perot Systems

– PHNS

– Quadramed

– SAIC

– Siemens

– Sun Microsystems

– Trizetto

– Unisys

– Wipro

– Wipro/Infocrossing

For more information visit http://www.researchandmarkets.com/reports/c83590