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Health Net Federal Services Awarded ISO 9001:2000 Certification; First TRICARE Contractor to Receive National Recognition

Posted on: Wednesday, 16 February 2005, 18:00 CST

Health Net Federal Services (HNFS), the government operations division of Health Net, Inc. (NYSE:HNT), announced today that it was awarded certification to the ISO 9001:2000 Quality Management System Standard on December 28, 2004.

The ISO 9001:2000 Standard is an international reference for quality management requirements in business-to-business dealings. An organization that chooses to become certified implements business systems to fulfill customer and regulatory requirements with a clear charter to enhance customer satisfaction. This standard, which was originally a model for manufacturing companies, has been updated and is a growing model for service enterprises.

"In achieving this milestone, HNFS implements stringent business practices that are internationally recognized for providing added value for our customers," said Jim Woys, president, HNFS. "Adopting the ISO standard clearly demonstrates our dedication to ensuring quality health care delivery," Woys said.

HNFS' ISO 9001:2000 certification applies to operations in all HNFS locations and lines of business. HNFS is the managed care support contractor for the U.S. Department of Defense for the TRICARE North Region contract, and now provides health care services for approximately 2.9 million beneficiaries in 23 east coast and heartland states, including the District of Columbia. The HNFS presence in the North region includes 66 TRICARE Service Centers that provide walk-in services to beneficiaries throughout the region. In addition to the TRICARE business, HNFS' Health Net Connections division offers health care management products to government and private sector health care clients.

About Health Net Federal Services

Health Net Federal Services is the government operations division of Health Net, Inc. As the first company in the United States to develop comprehensive managed care programs for military families, HNFS has a long history of providing cost containment and managed health care programs for government agencies.

About Health Net, Inc.

Health Net, Inc. is among the nation's largest publicly traded managed health care companies. Its mission is to help people be healthy, secure and comfortable. The company's HMO, POS, insured PPO and government contracts subsidiaries provide health benefits to approximately 6.5 million individuals in 27 states and the District of Columbia through group, individual, Medicare, Medicaid and TRICARE programs. Health Net's subsidiaries also offer managed health care products related to behavioral health and prescription drugs, and offer managed health care product coordination for multi-region employers and administrative services for medical groups and self-funded benefits programs.

For more information on Health Net, Inc., please visit the company's Web site at www.healthnet.com.

Additional information on Health Net Federal Services can be accessed at www.healthnetfederalservices.com.

Source: Business Wire

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