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Lovelace Medical Center Contracts With Best Upon Request to Provide Work-Life Balance for Employees

Posted on: Friday, 4 April 2008, 15:00 CDT

Employees at Lovelace Medical Center in Albuquerque, N.M., now have access to an on-site concierge service provided by Cincinnati-based Best Upon Request. To help reduce the demands and stress of everyday life, more than 1,100 employees of Lovelace Medical Center may contact the concierge to request errand running, car services, grocery shopping, event planning, information research and more.

"Our employees show their dedication to providing the highest level of care for our patients day in and day out," said Clay Holderman, CEO of Lovelace Medical Center. "Offering the concierge services of Best Upon Request is a great way to help our employees with their daily non-work-related errands so they can spend more quality free time with their families."

Tillie Hidalgo Lima, president and CEO of Best Upon Request, said, "We are committed to making life less complicated, days more manageable and free time more enjoyable by providing concierge services. Our partnership with Lovelace Medical Center is an example of their passion for innovation and care."

Lovelace Medical Center maintains a high level of employee and patient satisfaction, as well as enriching a person's quality of life, a critical component to being employer of choice and a leader in patient-focused care.

About Lovelace Medical Center

Lovelace Medical Center is the flagship hospital of Lovelace Health System. In 2006 and 2007, Lovelace Medical Center underwent a $60 million renovation to add a new state-of-the-art Emergency Department; a two-floor cardiac care center complete with some of the latest diagnostic, catheterization and surgical equipment; and expanded surgical and imaging capacity including a laparoscopic suite and a 64-slice VCT scanner. Lovelace Medical Center is also Lovelace Health System's home for integrated cancer care through its partnership with the nationally recognized UNM Cancer Research and Treatment Center.

About Best Upon Request

Established in 1989, Best Upon Request is a national minority and woman-owned company offering on-site concierge services as a viable and highly utilized employee benefit, and an innovative approach to holistic, patient-focused care. A critically advantageous component to being employer of choice, concierge services are designed to enhance employees' work/life balance, leading to increased retention, satisfaction and productivity. Clients appreciate our measurable impact on their goals, our longevity as a pioneer in the industry, and our proven excellence in operations.

Visit Best Upon Request online at www.bestuponrequest.com.


Source: Business Wire

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