June 13, 2008

Newsmaker: Tania Rands Lyon

By Andrew Conte

Age: 38

Neighborhood: Forest Hills

Family: Married, with two daughters.

Education: Doctorate in sociology, Princeton University; bachelor's degree in peace and conflict, University of California at Berkeley.

Background: Previously served as the director of Strategic Planning for the Pittsburgh Regional Health Initiative's Center for Perfecting Patient Care.

Noteworthy: Appointed director of organizational performance improvement at St. Clair Hospital in Mt. Lebanon, where she will help the hospital focus on goals such as infection control and eliminating medication error.

Quote: "We plan to turn St. Clair Hospital into a continuously learning organization with a culture where everyone is a scientist trying to figure out how to solve problems and improve operations. Often in a health care setting, it's a whole mountain of very small issues that add up to create a problem. We'll eliminate those small issues and develop a better way of operating."

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