Picis Announces 2008 Customer Recognition Awards
Celebrating customer innovation and success, Picis today announced the winners of its 2008 Customer Recognition Awards at the 8th Annual Picis Exchange North American Customer Conference held in Palm Beach, Fla. The awards recognize customers who are using Picis software to improve their organization’s operational, clinical and financial results and further reinforce the conference’s theme of “Results Delivered.” Picis honored the following hospitals and medical centers:
Riverside Regional Medical Center, Newport News, Va.
Award Category: Intersecting Clinical and Financial Results
Using Picis ED PulseCheck(R), the 42-bed, 45,000-square-foot emergency department (ED) stated that it achieved a 40-minute decrease in average patient turnaround time and a significant reduction in incomplete clinical information and patient charts in the last year with electronic documentation and data sharing between the ED and lab, radiology and other information systems. These improvements resulted in a reported 28 percent increase in gross revenue for the organization, in addition to a savings of $225,000 in labor costs.
Fairview Health System, Minneapolis, Minn.
Award Category: Comprehensive Business Results
Fairview Health Services used Picis OR Manager and SmarTrack(R) as the replacement and enhancement system for its OR information and tracking applications. The organization established a system-wide standardized revenue process and review of charge capture for its seven locations. Fairview reported that the standardization reduced the number of disparate analytic reports by 97 percent and enabled the organization to begin auditing, comparing and benchmarking data across all its sites, leading to improved patient and surgeon satisfaction.
University Medical Center, Tucson, Ariz.
Award Category: Clinical Results
With Picis Critical Care Manager and Total Perioperative Automation solutions, University Medical Center indicated that it built more than 250 protocols to help clinicians meet care documentation standards. After only 48 hours in use, the Picis systems enabled more than 1,500 staff members to operate without handwritten tracking white boards and use faster, more accurate OR processes that have improved overall care standards.
Lahey Clinic Medical Center, Burlington, Mass.
Award Category: Operational Results
Using Picis Perioperative Dashboard and performance improvement initiatives, Lahey Clinic stated that it was able to immediately identify and address first case delays, increasing its on-time starts for surgery from a low 45 percent to 80-85 percent. Additionally, with staffing and room availability information at their fingertips, the managers could more effectively plan and adjust for needs throughout the day and forecast future needs, thereby saving time, decreasing employee overtime and boosting overall morale in the workplace.
Catholic Medical Center, Manchester, NH
Award Category: Financial Results
With Picis ED PulseCheck and the commitment of Catholic Medical Center (CMC) and its ED management, CMC transitioned in October 2007 to automated documentation of charges in the emergency department. Within one year, the system detailed an increase in ED revenue by 48 percent. The staff of 170 uses the system to improve their daily clinical documentation and decrease lost billable charges. The compliant documentation available in PulseCheck allows the ED charge analyst to capture the maximum appropriate revenue for the services provided, resulting in a continued increase in the center’s monthly revenue capture percentage.
Exempla Saint Joseph Hospital, Denver, Colo.
Award Category: Interoperability Results
This large urban teaching hospital implemented ED PulseCheck in conjunction with Kaiser’s existing Epic Systems Corporation ambulatory electronic medical record (EMR) system to provide improved communications between outpatient and inpatient care providers, and unprecedented access to patient clinical information. By integrating with the existing EMR system, the hospital reported that Picis ED PulseCheck provided an immediate decrease in lost clinical information during patient transfers between facilities and a decrease in duplication and unnecessary testing and procedures, while showing an immediate 16 percent increase in documentation of critical care cases and charges.
“These hospitals and medical centers have shown significant dedication to implementing the technologies that are critical to improving the patient care process in the ED, OR and ICU,” said Todd Cozzens, CEO and vice chairman at Picis. “Given the increasing pressures in today’s healthcare climate to cut costs, increase revenues, and remain compliant, we are very proud to be working with each of these organizations to help them achieve clinical, operational and financial results.”
Picis ED PulseCheck, SmarTrack, OR Manager, Critical Care Manager and Picis Perioperative Dashboard are part of the CareSuite(R) family of high-acuity solutions.
Picis is a global provider of innovative information solutions that enable rapid and sustained delivery of clinical, financial and operational results in the acute care areas of the hospital. These high-acuity areas include the emergency department, operating and recovery rooms, and intensive care units. Picis offers the most advanced suite of integrated products focused on these life-critical areas of the hospital where the patients are the most vulnerable, the care process is the most complex and an increasing majority of hospital costs and potential revenue are concentrated. Headquartered in Wakefield, Massachusetts, Picis has licensed systems for use in more than 1,700 hospitals in 19 countries. More information is available at www.picis.com.
Picis, CareSuite, SmarTrack and PulseCheck are registered trademarks of Picis, Inc. (C) 2008 Picis, Inc. All rights reserved. All other trademarks mentioned herein are the properties of their respective owners. This press release contains express or implied forward-looking statements relating to, among other things, Picis’ expectations concerning the functionality, expected performance and market acceptance of its products. These statements are neither promises nor guarantees, but are subject to a variety of risks and uncertainties, many of which are beyond Picis’ control, which could cause actual results to differ materially from those contemplated in these forward-looking statements.