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Mayo Clinic Pharmacies in Rochester, Minn., Reopen After Computer Problem Fixed

June 25, 2008

By Bob Freund, Post-Bulletin, Rochester, Minn.

Jun. 23–Mayo Clinic has solved last week’s computer software problems and reopened two pharmacies, including the one that serves its core diagnostic buildings.

Prescription drug centers in the subway of the Mayo-Gonda complex and in the Baldwin Building, which contains a community medicine clinic, are back in business, Mayo Clinic spokesman Bryan Anderson said. Patients were able to order and receive prescriptions this morning, he said.

The computer glitch affected those two pharmacies and their portions of Mayo’s mail order drug business. The retail drug operations had been closed since late Wednesday. The mail order service resumed operations Friday, Anderson said.

Patients at Mayo’s downtown campus were directed to the pharmacy in the lobby of the Eisenberg Building at Rochester Methodist Hospital.

Pharmacies at Saint Marys Hospital and at Mayo’s northwest and northeast clinics operated normally while the computer trouble downtown was being fixed.

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Copyright (c) 2008, Post-Bulletin, Rochester, Minn.

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