July 28, 2008
Health Care Assistance Available to UnitedHealthcare Customers Attending Olympic Games in Beijing
UnitedHealth International, has teamed up with International SOS (ISOS), a worldwide provider of medical and security assistance services and international health care, to provide assistance to UnitedHealthcare customers needing access to health care while attending the Olympic Games in Beijing.
Individuals with UnitedHealthcare health insurance will have access to emergency and routine medical care; medical monitoring and outpatient case management; assistance with documentation for insurance claim forms; and medical and dental referrals. By offering this service in partnership with ISOS, UnitedHealthcare is able to help its customers receive prompt, accessible treatment and payment of benefits in the event he or she needs medical treatment while in China.
These assistance services are available at no charge to UnitedHealthcare customers and are available through Sept. 15, 2008. Coverage for any treatments or health services received is based on each individual's benefit plan design.
"Traveling to Beijing for the games is a dream come true for many. However, a medical issue could ruin this once-in-a-lifetime trip if a person is unprepared or ill-informed," said Ori Karev, CEO of UnitedHealth International, a UnitedHealth Group (NYSE: UNH) company. "Our collaboration with International SOS will enable our customers to access health information and, in the event of a health crisis, provide assistance in seeking medical care while in Beijing. Our customers attending the Olympic Games can rest assured knowing there are health care professionals ready and able to help provide care in case of an illness or medical emergency."
For people traveling abroad, UnitedHealth International advises all travelers, regardless of destination, to plan for unexpected medical emergencies that may arise while away from home.
"Health care systems differ widely from those in the United States, as well as from country to country," said Sanford Cohen, M.D., UnitedHealthcare's chief medical officer, Northwest Region. "Travelers abroad should be aware of any major health risks and have a basic understanding of their destination countries' health care systems."
Dr. Cohen offers health care tips for international travelers:
-- Learn words for doctor, emergency and hospital in the native language of the country you plan to visit.
-- Ensure you - and especially your children if they are traveling with you - are current with routine vaccinations. Some diseases that are rare in the United States are common in other parts of the world.
-- Understand your medical insurance coverage while outside the U.S. Some insurers like UnitedHealthcare offer coverage for emergency care when traveling overseas.
-- Bring your insurance identification card and a claim form.
-- Keep prescription drugs in their original containers in a carry-on and be sure they are clearly labeled.
-- Get a letter from your physician describing medical conditions and any prescriptions you may be taking, or print a copy of your personal health record.
-- High-risk travelers, such as diabetics, severe asthmatics and pregnant women, should consult their physicians before traveling to other countries.
-- Visit the International Association for Medical Assistance to Travelers (IAMAT) Web site at www.iamat.org or contact the nearest U.S. embassy to locate medical facilities and English-speaking doctors in the areas where you're traveling.
During the trip, remember to:
-- use caution when drinking water and using ice - in many countries, drink bottled water only;
-- peel fruits and vegetables to avoid contamination from pesticides and the water used to wash them;
-- be aware of your surroundings at all times.
About International SOS
International SOS (www.internationalsos.com) is the world's leading provider of medical assistance, international healthcare, security services and outsourced customer care. International SOS uses its expertise to help organisations manage the health and safety risks facing their international travellers, expatriates and global workforce. This includes setting up and managing operations on their behalf in remote locations. It also enhances companies' products by providing expert, outsourced customer care and added value services.
The company's strength stems from the expertise of its people, worldwide reach and a commitment to deliver flexible, customer-focused solutions. International SOS remains an independent organisation with over 20 years experience, employing nearly 6,000 people, a third of whom are medical professionals.
International SOS works in partnership with businesses, governments and nonprofit organisations and currently provides key services to over 83% of the Fortune Global 100 companies.
About UnitedHealth International
UnitedHealth International is the global arm of UnitedHealth Group (NYSE: UNH), one of the largest and most diverse health care companies in the United States. UnitedHealth International brings this wealth of experience, skills, tools and products to the rapidly changing global health care marketplace.
UnitedHealthcare (www.unitedhealthcare.com) provides a full spectrum of consumer-oriented health benefit plans and services to individuals, public sector employers and businesses of all sizes, including more than half of the Fortune 100 companies. The company organizes access to quality, affordable health care services on behalf of more than 25 million individual consumers, contracting directly with more than 560,000 physicians and care professionals and 4,800 hospitals to offer them broad, convenient access to services nationwide. UnitedHealthcare is one of the businesses of UnitedHealth Group (NYSE: UNH), a diversified Fortune 50 health and well-being company.