ACS Wins $4 Million Contract From City of New Orleans EMS

July 30, 2008

ACS, a provider of BPO and IT services, has won a $4 million contract to provide electronic patient records capture for the City of New Orleans Emergency Medical Services agency.

Under the terms of the five-year contract, ACS will equip all New Orleans’ ambulances with the state-of-the-art Firehouse (FH) Mobile Emergency Medical Services (EMS) software that allows local EMS personnel to record complete patient data in real-time, whether in the field at a patient’s side or in the ambulance on the way to the hospital.

Louis Schiavone, vice president of public safety and justice systems at ACS, said: “This integration of FH Mobile EMS with ACS’ Firehouse software will provide New Orleans paramedics with a state-of-the-art system that will give them the ability to reach the patient faster, and treat, transport and document the incident seamlessly and more efficiently than ever before.”

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