UnitedHealthcare Named Health Plan of Choice By the Texas Association of Mexican-American Chambers of Commerce
The Texas Association of Mexican-American Chambers of Commerce (TAMACC) has named UnitedHealthcare, a UnitedHealth Group (NYSE:UNH) company, its first-ever health insurance carrier of choice for its employees, affiliated Hispanic Chambers of Commerce and member businesses.
UnitedHealthcare is the first national health benefits company to receive this endorsement from TAMACC.
Arcilia C. Acosta, TAMACC chairman of the board, said that the chamber has selected UnitedHealthcare in part due to the company’s Latino Health Solutions program, which offers products, services and programs specifically tailored to meet the unique health care needs of Hispanics, Hispanic-owned businesses and their employees.
“The Texas Association of Mexican-American Chambers of Commerce recognizes and appreciates UnitedHealthcare’s commitment to provide Hispanics with customized health resources and services that are linguistically and culturally relevant,” said Acosta. “UnitedHealthcare is playing a vital role in enabling Hispanic-owned businesses and their employees to become more engaged in their health. We look forward to partnering with UnitedHealthcare to help Hispanics gain easier access to services that help them get better care.”
“At UnitedHealthcare, we are committed to supporting Hispanics and their communities with programs that improve their overall health and enhance their well-being and quality of life,” said Russell Bennett, UnitedHealthcare’s vice president of Latino Health Solutions. “We are honored that the Texas Association of Mexican-American Chambers of Commerce has recognized our commitment.”
TAMACC and UnitedHealthcare have entered into a strategic alliance to offer UnitedHealthcare health benefit plans to the chamber’s employees, as well as its 29 affiliated Hispanic Chambers of Commerce and member businesses. Included among the health plans is PlanBien, an innovative product that combines health benefit plans with unique services designed to help enhance the health and well-being of Spanish-speaking Hispanics and their families.
PlanBien transcends traditional health plans with a host of bilingual and bicultural health-information and customer-service programs tailored to meet the unique health care needs of Hispanics. These include: specialized educational materials printed in Spanish including Que le dijo el doctor? (What did the doctor tell you?) – bilingual photo stories depicting how a family discusses common health concerns; trained and certified bilingual (English/Spanish) customer service representatives located in San Antonio available to answer questions and help plan participants locate Spanish-speaking doctors; a bilingual provider directory that lists physician offices with Spanish-speaking doctors and/or staff; and much more. In addition, PlanBien customers in Texas have access to UnitedHealthcare’s national network of more than 560,000 physicians and 4,800 hospitals.
“In developing PlanBien, we enhanced UnitedHealthcare’s quality and cost-effective health benefit plans with innovative support services that help address two growing areas of concern: the need to reduce the rate of the uninsured among the Hispanic population; and the effort to help Hispanics – many of whom communicate more comfortably in Spanish – better understand their health plan and become more engaged in their health care. We believe PlanBien can make a positive impact on both fronts,” said Bennett.
“PlanBien is perfectly suited for businesses and organizations with Spanish-speaking employees who may speak English at work but prefer to speak Spanish at home or when dealing with complex or personal topics like their health or health care benefits,” Bennett added.
More information about UnitedHealthcare’s Latino Health Solutions is available online at www.uhclatino.com, a bilingual (English/Spanish) Web site that offers a physician directory, wellness tools, health education materials and much more. Also, www.mentesana-cuerposano.com, developed by Latino Health Solutions and UnitedHealth Group’s OptumHealth, offers bilingual behavioral health services. UnitedHealthcare’s Nurseline offers real-time health advice from trained nurses and provides access to Spanish-speaking interpreters.
About the Texas Association of Mexican-American Chambers of Commerce (TAMACC)
TAMACC is a nonprofit organization founded in 1975 to promote business leadership, create economic opportunities and provide legislative advocacy for the Hispanic business community in Texas. TAMACC’s chamber members total 29 Hispanic Chambers of Commerce throughout Texas, and TAMACC has grown into the most active Hispanic chamber association in the country.
UnitedHealthcare (www.unitedhealthcare.com) provides a full spectrum of consumer-oriented health benefit plans and services to individuals, public sector employers and businesses of all sizes, including more than half of the Fortune 100 companies. The company organizes access to quality, affordable health care services on behalf of more than 25 million individual consumers, contracting directly with more than 560,000 physicians and care professionals and 4,800 hospitals to offer them broad, convenient access to services nationwide. UnitedHealthcare is one of the businesses of UnitedHealth Group (NYSE:UNH), a diversified Fortune 50 health and well-being company.