August 20, 2008

Alberta Health Services-Calgary Health Region Selects ORTEC for Workforce Optimization

ORTEC announced that Alberta Health Services-Calgary Health Region has chosen ORTEC's Workforce Scheduling Solution to optimize their employee work schedules.

Utilizing ORTEC's Workforce Scheduling rotation optimization module, ORTEC worked with Alberta Health Services-Calgary Health Region to provide the perfect solution that includes optimization capabilities for their complex work schedules. Alberta Health Services-Calgary Health Region employs approximately 15,000 Patient Services employees that are located in several facilities throughout the region and are governed by four different union agreements.

"Part of the challenge of selecting a system was to find a system that could meet the requirements of every facility and union agreement while creating schedules that maintain the integrity of the patient service levels," says Dave Waller, Manager, Integrated Workforce Services at Calgary Health. "We chose ORTEC's Workforce Scheduling Solution because it is the one product that provides the ability to take into consideration labor rules, union agreements and service levels while automatically optimizing our employee work schedules. With ORTEC's Workforce Scheduling Solution creating more efficient and compliant employee schedules, less time will be required to create and maintain our work plans and improve overall workforce utilization."

ORTEC's Workforce Scheduling Solution addresses overall workforce scheduling needs by providing optimized long term scheduling, real time dispatching, web access, time & attendance and full reporting functionality. It takes into account labor demand, labor rules, company policy, and employee qualifications and preferences. ORTEC's Workforce Scheduling is a complete solution that supports all aspects of workforce planning and shift scheduling.

About Alberta Health Services-Calgary Health Region

Alberta Health Services-Calgary Health Region is one of the largest fully integrated, publicly-funded healthcare systems in Canada. Serving a population of over 1.2 million people, the Region is home to some of the fastest growing communities in the country. 29,000 employees and 2,300 physicians provide services in over 100 locations, including 12 hospitals, four comprehensive health centers, 41 care centers, and a variety of community and continuing care sites. For more information from Alberta Health Services-Calgary Health Region please contact Lisa Arnold at 403-943-1201.


ORTEC is one of the largest providers of advanced planning and optimization software solutions and consulting services. Our solutions result in optimized fleet routing and dispatch, vehicle and pallet loading, workforce scheduling, delivery forecasting and network planning. ORTEC provides both best of breed, custom made and SAP(R) certified solutions, supported by strategic partnerships. ORTEC has over 800 customers worldwide, over 700 employees and several offices in Europe and North America. For more information, contact ORTEC at 678-392-3100 or visit our website at