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Last updated on April 16, 2014 at 17:34 EDT

Emergency Room Wait Times Still Low at Gilbert Hospital

September 17, 2008

To: STATE EDITORS

Contact: Mr. Drew Markell of Gilbert Hospital, +1-480-840-3837, +1-480-529-8259

GILBERT, Ariz., Sept. 17 /PRNewswire-USNewswire/ — Gilbert Hospital is going beyond its own trade mark of Door to Doc in 31 Minutes. For the three months ending on August 31, 2008, Gilbert Hospital has seen its emergency room patient wait time decrease to a meager 5 minutes and 29 seconds. While still home to one of the busiest emergency departments in the state, Gilbert Hospital has become increasingly adept at reducing the often frustrating emergency room wait time even further.

Opened in February of 2006, more than 130,000 patients have been seen and treated in Gilbert Hospitals emergency department with greater than 98.5% obtaining treatment within 31 minutes of arrival. Its a process that was born out of necessity, according to Gilbert Hospital founder and medical director, Dr. Tim Johns. For far too long, patients who were faced with an emergency were required to wait for hours at any of the hospitals they presented to. In some cases, patients were made to wait upwards of 24 hours before receiving treatment from a physician. That kind of un-necessary wait time is one of the reasons why we developed Gilbert Hospital, explained Johns, an emergency physician for over 22 years. This hospital and the people who work here are all dedicated to providing our patients with swift, accurate and compassionate care. We all work together to achieve the low wait times you see here since we began. It truly is in our patients best interest, stated Johns.

Since Gilbert Hospital opened, several other healthcare providers in the Valley have tried to emulate what Gilbert Hospital began. Campaigns that tout 30 minutes wait times and even posting wait times on their web sites in an effort to show potential patients their own facility can do what Gilbert Hospital has done. There has been a certain amount of success by these other hospitals in trying to match the level of patient care we have developed here at Gilbert Hospital, said Gilbert Hospital CEO David Wanger. It truly is the sincerest form of flattery when a hospital system that has been around for more than a century changes what theyve been doing all along to copy what weve worked to develop here in less than three years, continued Wanger.

Gilbert Hospital believes the trend will continue. So far, in 2008, Gilbert Hospital has treated nearly 35,000 patients. Their average wait time to see a physiciana mere 12 minutes and 45 seconds. To those who are ill or injured, coming to Gilbert Hospital compared to any place else is simply a no-brainer. In an emergency, time is of the essence and Gilbert Hospital understands that, down to the second.

AboutGilbertHospital

Located at 5656 S. Power Rd., a half mile south of Ray Rd., Gilbert Hospital (www.gilberter.com) is licensed as an, acute-care general hospital with 24/7 services including emergency; expanded in- patient including ICU; diagnostic imaging; pharmacy; laboratory; and surgery services. Designated as a Level II trauma center, Gilbert Hospital provides health care services to the communities located throughout the east and southeast valley. Initial evaluations of all patients by a Board certified emergency physician begins within 31 minutes of arrival.

For more information about this release or about Gilbert Hospital, contact: Mr. Drew Markell, 480-840-3837 or 480-529-8259

SOURCE Gilbert Hospital

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