September 19, 2008
Center Offers Latest Surgical Technologies
By Roni Gehlke
Name of business: Brentwood Surgery Center
Type of business: Ambulatory/outpatient surgery center
Owners: John Muir Health, National Surgical Hospitals, Muir Orthopedics Specialist, and other independent physicians.
Founded: October 2006
Address: 2400 Balfour Road, Suite 320, Brentwood (in the John Muir Outpatient Center)
Phone number: 925-626-9000
Hours: 6 a.m. to 5:30 p.m. Monday through Friday
Number of employees: 15
Products and services: Brentwood Surgery Center is a multi- speciality, free-standing outpatient surgery center, which combines the latest surgical technologies and treatment methods available.
"With board-certified physicians, a licensed nursing team and a friendly helpful staff, Brentwood Surgery Center is here to serve this community," said Alexandra Luckhardt, administrator of the center. "As a patient, you will be under the care and supervision of experienced staff who provide the highest caliber of patient care. Our state-of-the art facility contains four operating rooms, two procedure rooms."
Brentwood Surgery Center specializes in orthopedics, podiatry, gynecology, ENT (Ear, Nose and Throat), general, GI (gastroenterology), urology, plastics/cosmetic, dermatology surgical procedures as well as pain management services. They see both adult and pediatric patients.
How did you get into the business? Brentwood Surgery center is a joint venture between John Muir Health, National Surgical Hospitals and Muir Orthopedics Specialist.
Best part about the business: "Being able to provide a service like outpatient surgery to the local community. Patients do not have to travel far and the patients have stated how happy they are to have us here," Luckhardt said.
Worst part about the business: Luckhardt said that the public is still not clear on what the surgery center does, who they are and where they are located. Ambulatory surgery center is a place where people go to have surgeries or procedures in a hospital-like setting and go home the same day.
"Of course there are certain surgeries we cannot perform here, but if you have questions on what can and cannot be done, please give us a call," Luckhardt said.
Key to success: "Don't give up, listen to your patients, and keep your staff happy," she said.
Biggest misperception about the business: "The biggest misperception is that we are an urgent care or we are a place where ambulances drive up since the word ambulatory is in the description," Luckhardt said.
Future plans: Luckhardt said that they plan to continue to provide excellent care for their patients and to educate the public on their existence.
-- Roni Gehlke
Originally published by Roni Gehlke , East County Times Correspondent.
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