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Community Eldercare Services LLC Deploys Voice-Assisted Care to Revolutionize Care Across Its 20-Facility Enterprise

October 9, 2008

PITTSBURGH, Oct. 9 /PRNewswire/ — Vocollect Healthcare Systems, Inc. announces that Community Eldercare Services LLC, headquartered in Tupelo, Mississippi, will deploy AccuNurse(R) voice-assisted care as part of its strategic initiative to deliver the utmost in resident-centered care. As part of its implementation, all 20 of Community Eldercare Services’ facilities in Mississippi, Tennessee and Louisiana — comprising more than 1,000 caregivers — will be empowered with voice to care for residents.

Community Eldercare Services expects the investment in voice-assisted care to take quality of care to new levels of performance by enabling more proactive care, increasing productivity of its direct care team and providing more time for direct resident care throughout its 1,750-bed enterprise.

According to Troy Baumann, chief operating officer of Community Eldercare Services, “With the exception of AccuNurse voice-assisted care, all of the technology solutions that are centered on documentation and communication are either conducted with handheld or wall-mounted peripherals. We love the hands-free nature of AccuNurse for increased productivity and multitasking. We also like the fact that our caregivers will get resident-specific care plan updates throughout the day, which enables efficient delivery of more personalized care for our residents. No other product on the market today captures the entire care process and helps caregivers manage that process throughout each day. AccuNurse is exactly what we’ve been searching for and we believe it will revolutionize care within our facilities. It’s like having a manager in your ear, keeping you on track throughout the day. It will exponentially increase the level of care we provide.”

Community Eldercare Services is implementing AccuNurse so it can deliver the highest level of resident-centric care possible due to the immediate access to ADLs and plan of care information; enable caregivers to spend more time on direct resident care; have documentation that is complete, accurate and comprehensive for each resident; and further their mission of being the best senior living provider through the adoption of the most innovative technology that allows for enhanced delivery of care.

AccuNurse voice-assisted care enables the following processes: real-time access to information and other staff; the elimination of paper-based printouts for managing care needs and documentation; the ability for caregivers to make decisions more accurately and quickly; and, the ability for the care team to multi-task while documenting care, thereby improving productivity and directing more time back to residents.

According to James Quasey, president of Vocollect Healthcare Systems, “Community Eldercare Services will quickly benefit from higher levels of direct resident care, increased productivity across its interdisciplinary care teams, enhanced communication among direct caregivers and real-time documentation that will not only enable teams to better prepare for annual surveys, but also help improve reimbursements. Community Eldercare’s investment in AccuNurse demonstrates their commitment to taking quality care and as a result, resident and staff satisfaction to new levels.”

About Vocollect Healthcare Systems

AccuNurse voice-assisted care from Vocollect Healthcare Systems, Inc. makes it easy for healthcare professionals to retrieve care needs on-demand, chart activities as they are completed, and Silent Page each other for help. Organizations using AccuNurse benefit from lower operating costs, maximized reimbursements, and improved quality of care. Vocollect Healthcare Systems is a subsidiary of Vocollect, Inc., the global leader in voice technology and delivering performance improvements in productivity, accuracy, cost reduction and worker satisfaction for mobile employees on six continents.

Vocollect(R) is a registered trademark of Vocollect, Inc.; AccuNurse(R) is a registered trademark of Vocollect Healthcare Systems.

Vocollect Healthcare Systems, Inc.

CONTACT: Jennifer Clement of Vocollect Healthcare Systems, Inc.,+1-412-825-5336, jclement@healthcare.vocollect.com




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