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HealthPartners Among Best Commercial Health Plans in the Nation for 4th Year in U.S. News/NCQA ''America's Best Health Plans'' 2008

Posted on: Friday, 7 November 2008, 06:00 CST

HealthPartners is the top-ranked commercial and Medicare health plan in Minnesota and among the top 50 best commercial health plans in the nation according to the 2008 U.S. News & World Report/NCQA America's Best Health Plans issue. HealthPartners is the only Minnesota commercial plan featured in the print edition of the Nov. 7, 2008 magazine which compares the quality of care and customer satisfaction among 700 commercial, Medicare and Medicaid plans from across the nation.

"This affirms that our work to offer the best possible health care and support the best possible health for our members is achieving results. We make that effort our top priority and care deeply about improving healthcare and the value we offer our members." said Mary Brainerd, HealthPartners president and CEO.

America's Best Health Plans rankings are based on prevention, treatment and customer experience scores on a range of measures that health plans voluntarily report to NCQA. These scores are compiled in NCQA's Quality Compass database. HealthPartners scored in the top 25 percent nationally for the following measures:

Clinical measures

-- Cancer screening for breast, colorectal and cervical cancer

-- Heart disease treatment: beta blocker treatment, blood pressure control and cholesterol management

-- Diabetes care: eye exams, blood pressure control, blood sugar testing and control

-- Immunizations for children

-- Depression medication management in acute and continuation phase treatment

-- Low back pain: appropriate diagnostic imaging

Member satisfaction

-- Getting the help and information members need through customer service

-- Being treated with courtesy and respect by customer service

-- Handling member claims correctly

HealthPartners commercial plan is the 33rd highest-ranked plan nationally and its Medicare plan is the 80th highest-ranked plan. HealthPartners commercial plan was also ranked in the top 50 health plans in the 2007, 2006 and 2005 reports.

NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations and manages the evolution of HEDIS(R), the performance measurement tool used by more than 90 percent of the nation's health plans. The 2008 America's Best Health Plans report is available at http://www.usnews.com.

About HealthPartners

Founded in 1957, the HealthPartners (www.healthpartners.com) family of healthcare companies serves more than one million medical and dental health plan members nationwide. It is the largest consumer-governed, nonprofit health care organization in the nation, providing care, coverage, research and education to improve the health of members, patients and the community. For the fourth year in a row, HealthPartners is rated one of the best commercial health plans in the nation by U.S. News & World Report, NCQA's "America's Best Health Plans 2008" and is ranked "Highest in Member Satisfaction among Commercial Health Plans in the Minnesota-Wisconsin Region" by J.D. Power and Associates.

Source: Business Wire

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