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American Network, Inc. Offers Revolutionary Service to Hard of Hearing

Posted on: Thursday, 26 March 2009, 09:37 CDT

PhoneCaption(sm) Service for Hard of Hearing Now Provides Caller ID

NEW YORK, March 26 /PRNewswire/ -- American Network, Inc. today unveiled an evolutionary Caller ID feature through PhoneCaption.com's services for Hard of Hearing individuals. Until now, Hard of Hearing (late/accidental loss/difficulty in hearing) callers using captioned telephone services could only see the service provider number and not the calling party's information. PhoneCaption is now the first and only consumer-friendly captioned telephone service (CTS) provider in the world to feature Caller ID pass-through for inbound/outbound telephone calls. This next generation capability allows Hard of Hearing individuals to view their calling party's landline/mobile/IP phone number before answering the call -- just like traditional phone calls available to hearing users!

PhoneCaption's revolutionized service uses ground-breaking and patent-pending technology which allows Hard of Hearing consumers to see caller ID prior to accepting the call and to receive captions while talking on the phone! As the caller speaks, the Hard of Hearing individual receives the spoken words in text captions to be read via the web or a Cisco 79XX IP phone screen display. This best-in-class feature introduction with mass-market appeal will expand American Network's momentum to serve the Hard of Hearing consumer segment to the next service level.

The telecommunication relay service market, addressing millions of consumers, continues to undergo profound changes due to innovations. American Network, Inc. shares the passion for equal access technology with a desire to quickly expand and enrich the experience of Hard of Hearing users. This service exemplifies American Network's "evolve and introduce" innovation strategy to move quickly into key markets where equal access is a necessity. The key to American Network's approach is combining technological resources into a single efficient ecosystem that can take advantage of telecommunication's advanced core technology building blocks including voice, text and video.

To register for PhoneCaption's FreeCaptioning (sm) service and to receive your assigned 10-digit telephone number, please visit www.PhoneCaption.com.

PhoneCaption is your communication link to equal access.

About PhoneCaption.com:

Since its inception in 1991, American Network, Inc. has offered the telecommunication industry a variety of innovative services including internet services and other value added services. Beginning in 2009, the company has transformed itself into a Relay Service provider to the deaf and hard of hearing consumers. With its successful experience in call centers and CRM services during the last 18 years, it has created a new specialized service offering under the service trademark names PhoneCaption, FreeCaptioning, and FreeRelay, American Network, Inc and its affiliated companies have always been in the forefront of innovation, technology and services. The company is headquartered in New York City.

For more information, visit our website at www.American.net and www.PhoneCaption.com.

Contact: Ellen Altamirano, (212)200-2010 ealtamirano@american.net

PhoneCaption(sm), FreeCaptioning(sm) and FreeRelay(sm) are Service Marks of American Network, Inc.

Cisco is a registered trademark of Cisco Systems, Inc.

SOURCE American Network, Inc.

Source: PR Newswire

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