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Microsoft to Showcase Innovative Solutions for Health Plans at AHIP Institute

Posted on: Monday, 1 June 2009, 08:00 CDT

Microsoft demonstrates new technology for health plans aimed at increasing customer satisfaction and driving new business opportunities.

SAN DIEGO, June 1 /PRNewswire-FirstCall/ --

What: At America's Health Insurance Plans (AHIP) Institute 2009, Microsoft Corp. will showcase solutions designed for the health plans industry, such as these: * Driving business performance with Microsoft business intelligence and collaboration platforms - Health plans are challenged with costly paper and manual processes when responding to proposals and processing claims. Microsoft will demonstrate how Microsoft Office SharePoint Server and its business intelligence capabilities can help health plans innovate faster, and improve individual and team productivity and quality and affordability of care. * Improving customer experience with Microsoft unified communications - Microsoft's unified communications suite enables health plans to offer chat-based conversations with their members, conducted virtually or with a live agent, allowing consumers to communicate using their own words. Microsoft will demonstrate technology such as its Consumer Engagement Reference Architecture (CERA) that enables users to better connect with consumers to keep them engaged in their own health, and unified communications and Tellme voice-enabled solutions. * Accelerate innovation and process improvement with the Microsoft Connected Health Framework - Health plan business managers can significantly accelerate innovation by reducing the complexity and cost of analyzing and improving business and care processes. This demonstration features the Microsoft Connected Health Framework, an open, service-oriented architecture that enables health plans to cut costs and business complexities. More: Microsoft will also demonstrate how it is helping health plans prepare for the upcoming changes to HIPAA 5010 and ICD-10, highlighting several early adopters' solutions on the Microsoft platform. When: June 3-5, 2009 Where: San Diego Convention Center Microsoft Booth No. 713 111 W. Harbor Dr San Diego, CA 92101 Who: * Steve Aylward, general manager, Microsoft U.S. Health and Life Sciences * Dennis Schmuland, national director, U.S. Health Plan Industry, Microsoft U.S. Health and Life Sciences * Hector Rodriguez, industry technology strategist, U.S. Health Plan Industry, Microsoft U.S. Health and Life Sciences More Info: Additional information is available at

http://www.microsoft.com/presspass/presskits/industries/healthandlifesciences/Default.aspx.

(Logo: http://www.newscom.com/cgi-bin/prnh/20000822/MSFTLOGO)

SOURCE Microsoft Corp.


Source: PR Newswire

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