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Hospice Partners On Call Selects Category 5 Hurricane Rated 1Vault Networks to Safeguard Server and Call Center Infrastructure

Posted on: Friday, 7 August 2009, 08:15 CDT

FORT LAUDERDALE, Fla., Aug. 7 /PRNewswire/ -- Averaging 2,700 patients daily throughout the United States and hosting a critical 24/7 patient information call center, Hospice Partners On Call has selected 1Vault Networks (www.1vault.net), a secure colocation facility, to safeguard its powerful server infrastructure and guarantee call center continuity.

"Hospice Partners On Call decided to move their back-up servers to our secure location, which not only offered disaster security and redundant power, but also proves to be cost effective in the areas of cooling, power and internet services," said Mario Strohm, Vice President of Sales for 1Vault Networks.

Strohm said Partners On Call has migrated its back-up infrastructure to a colocation cabinet in the 22,000 square-foot, raised floor 1Vault Data Center, which is monitored for ideal temperature and humidity levels.

In addition to guaranteeing redundant power to ensure uninterrupted service, 1Vault is also providing redundant and diverse internet connectivity as well as seven emergency desks and computer workstations with VoIP phones to ensure Call Center continuity in the event of a disaster or power outage.

"The care we give to patients and families is critical," said Jennifer Kast, COO of Hospice Partners On Call. "We needed to ensure we would never be without our necessary information or out of touch with those who need us most. 1Vault will ensure we are always available."

The world-class 1Vault data center, located in Fort Lauderdale, can withstand any disruption caused by natural disaster, system failure or human intervention. The company's comprehensive plan covers business continuity, disaster recovery suites and seats, high-speed IP connectivity, self-contained power, support services, and SAS 70 Type II certification, Sarbanes-Oxley and HIPAA audit compliance certifications.

About 1Vault Networks

Offering colocation, disaster recovery and hosted IT services, 1Vault Networks combines over 50 years of experience in helping small, medium and large enterprises design, manage, maintain and monitor IT infrastructure and disaster recovery plans. For more information, please contact:

About Hospice Partners On Call

Hospice Partners On Call, an extension of Spectrum Health Inc., is an accomplished telehealth service that delivers professional after-hours response to patients, families and medical staff. Trained staff provide triage support to callers to reduce the need for after-hours crisis visits. Fully equipped with state-of-the-art information management solutions, Hospice Partners on Call currently serves an average of 2,700 patients daily. For more information on Hospice Partners On Call, visit www.hpoc.com or call (866) 990-HPOC.

SOURCE 1Vault Networks

Source: PR Newswire

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