WLT Software Offers MDLiveCare’s 24x7x365 Online Doctor Services to Expand Offerings to Benefits Administrators
SUNRISE, Fla., Nov. 2, 2010 /PRNewswire/ — Medical claims solution provider WLT Software today announced the availability of a comprehensive 24x7x365 care access solution for its benefit administrator clients through a partnership with MDLiveCare. The MDLiveCare service — the first to offer virtual house calls with primary, pediatric and behavioral care providers via webcam, phone or secure email — equips benefit administrators with a value-added offering that can help employers reduce direct healthcare costs as well as minimize absenteeism and presenteeism.
MDLiveCare provides one-hour guaranteed access to board-certified physicians and licensed therapists in every state, plus prescriptions and lab test orders when appropriate. The HIPAA- and PCI-compliant platform can be co-branded, includes electronic documentation of the consultation, and optionally integrates with Google Health personal health records for continuity of care.
Plan administrators can offer MDLiveCare to their customers as a virtual on-site health clinic that is available to employees and their dependents during or after business hours. The strategy not only helps ensure timely care to promote wellness but also has the potential to reduce costs by eliminating unnecessary ER and urgent care visits.
“In selecting an online care partner, we were looking for breadth of coverage to provide the most comprehensive solution to benefits administrators and their customers,” said Tom Brooks, president of WLT Software. “With their multiple communication options as well as their ability to offer primary, pediatric and behavioral care, MDLiveCare offers a flexible and far-reaching complement to traditional care delivery.”
To use the service, patients simply go to www.MDLiveCare.com to schedule an appointment for their choice of a face-to-face video conference via webcam, toll-free phone call or secure email consultation. The video conference option works even at low bandwidth and includes a unique multi-user capability that allows the patient, multiple doctors and family members to be online at the same time as well as share documents and provide explanations on virtual whiteboards.
Patients also have the ability to speak to an on-call doctor or a specific physician, chosen from an online list that includes the provider’s credentials.
“More than ever, self-funded employers are looking to their plan administrators for meaningful ways to control costs and improve efficiencies. Our 24x7x365 care access solution can make a real contribution to those initiatives,” said John Halsey, EVP Business Development for MDLiveCare. “By partnering with us, WLT Software is providing a robust, comprehensive and co-brandable platform that can help plan administrators both attract and retain customers.”
MDLiveCare (www.MDLiveCare.com) offers affordable, 24x7x365 healthcare consultations by webcam, phone or email, making it possible for patients to receive medical attention after hours, at work, while traveling, in rural areas, if they are chronically ill and bedridden, and in other scenarios where a face-to-face visit is not convenient. The company has a nationwide network of U.S. board-certified physicians, including specialists in the fields of pediatrics and dermatology, licensed therapists and certified life coaches. It offers both individual and group plans as well as a technology platform for physicians who want to incorporate online patient care into their practices. MDLiveCare was founded in 2006 and is based in Sunrise, FL.
WLT Software is an international leader in providing advanced benefit plan administration and medical claims processing software for insurance companies, government employee plans, TPAs and self-administered groups. WLT’s philosophy of client-directed development provides the flexibility to meet the unique needs of each client and proactively adapt to changes and trends in the benefit administration industry. For more information, visit www.wltsoftware.com.