High-Rate of Adoption for Eclipsys Sunrise Clinical Manager Helps Dekalb Medical Center Improve Outcomes
NEW ORLEANS, Feb. 27 /PRNewswire-FirstCall/ — Eclipsys Corporation(R) , The Outcomes Company(R), today announced that DeKalb Medical Center Atlanta, GA, has achieved multiple improved patient-care outcomes using Eclipsys Sunrise Clinical Manager advanced clinical information solution, including a reduction of medication errors and faster turnaround times for lab orders. By having its clinicians up and using the system in a timely manner, DeKalb Medical Center achieved improved patient-care outcomes shortly after activating Sunrise Clinical Manager.
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DeKalb Medical Center implemented Sunrise Clinical Manager as part of an organizational initiative called QUEST (Quality, Uniformity, Efficiency and Safety through Technology) with the goal to make its healthcare delivery safer, more effective and more efficient by reducing medical errors and clinician variability. To track the success of the project, DeKalb Medical Center’s Institute for Quality developed a benefits scorecard to measure how the implementation was improving care outcomes. The scorecard tracked baseline data prior to implementation and measured change related to system activation.
Using Sunrise Clinical Manager’s computerized physician order entry (CPOE) system, evidence-based order sets and automated dosing to support safe and efficient medication ordering processes and workflows, DeKalb Medical Center achieved the following reduction in medication error rates:
— 66 percent reduction in medication administration-related errors including wrong person, wrong drug and wrong route — 89 percent reduction in medication-related errors such as duplicate medication orders and errors of omission — 80 percent reduction in errors associated with delayed medication administration
Timely notification of critical blood levels for ante partum women is an important element for providing high-quality obstetric care. By using Sunrise Clinical Manager to streamline ordering and results notification, DeKalb Medical Center was able to deliver these critical lab results in a more timely fashion with a:
— 25 percent reduction in STAT lab tests turnaround times — 35 percent reduction in STAT lab orders over 60 minutes
“The Eclipsys CPOE system has been very easy to use and improved the efficiency of my care delivery so I can spend more meaningful time with my patients,” said Michael Quinones, MD, chief of general surgery, DeKalb Medical Center. “With the implementation of Sunrise Clinical Manager, DeKalb Medical Center is providing the technology that makes me feel confident I am delivering the best possible care.”
The Eclipsys implementation also led to improved productivity and process efficiencies at DeKalb Medical Center. By providing clinicians immediate access to patient results and medication orders, DeKalb Medical Center was able increase the number of patients discharged by noon by 22 percent, which resulted in a reduced overall length of stay. Additionally, by automating medication orders, there has been a 40 percent decrease in administrative pharmacy phone calls, thus giving clinicians more time to provide direct patient care.
“Eclipsys has been a great partner helping DeKalb Medical Center achieve high levels of solution adoption and develop a system that not only enables us to achieve improved outcomes, but also to replicate these successes at other care units to achieve similar results,” said Steve Meurer, chief quality officer, DeKalb Medical Center. “This will enable DeKalb Medical Center to provide the same standard of excellent care across all of our units at each facility where Sunrise Clinical Manager is deployed.”
“DeKalb Medical Center’s improved patient safety is a great representation of what can be achieved when a healthcare organization commits to using technology as a mechanism to improve patient-care outcomes,” said Diane Bradley, MD, Eclipsys chief quality and outcomes officer. “Eclipsys’ proven methods begin with early identification of opportunities, dissemination of best practices, ongoing measurement of success and goal refinement. This Eclipsys time-tested methodology combined with high-rates of clinician adoption of Eclipsys solutions enables healthcare providers of all sizes and disciplines to improve outcomes in care, cost and satisfaction.”
About DeKalb Medical Center
Serving the community since 1961, DeKalb Medical Center is a not-for- profit hospital system that includes the 481-bed DeKalb Medical Center, the 76-bed DeKalb Medical Center at Decatur, and DeKalb Medical Center at Hillandale, a new 100-bed hospital that opened for inpatients in July 2005. A leader in progressive medical technology delivered by highly qualified and caring staff, the hospital system serves approximately 500,000 patients annually and offers a variety of community outreach programs. For more information, visit http://www.dekalbmedicalcenter.org/.
About Eclipsys
Eclipsys is a leading provider of advanced integrated information software, clinical content and professional services that help healthcare organizations improve clinical, financial, operational, and customer- satisfaction outcomes. For more information, see http://www.eclipsys.com/ or email info@eclipsys.com.
Statements in this news release concerning the benefits provided by Eclipsys software, content and services are forward-looking statements and actual results may differ from those projected due to a variety of risks and uncertainties. Implementation and customization of Eclipsys software is complex and time-consuming. Results depend upon a variety of factors and can vary by client. Each client’s circumstances are unique and may include unforeseen issues that make it more difficult than anticipated to implement or derive benefit from software, content or services. The success and timeliness of the company’s services will depend at least in part upon client involvement, which can be difficult to control. Eclipsys is required to meet specified performance standards, and the contract can be terminated or its scope reduced under certain circumstances. More information about company risks is available in recent Form 10-Q and 10-K filings made by Eclipsys from time to time with the Securities and Exchange Commission. Special attention is directed to the portions of those documents entitled “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations.” Eclipsys Corporation and The Outcomes Company are registered trademarks of Eclipsys Corporation. Sunrise Clinical Manager is a trademark of Eclipsys Corporation. Other product and company names in this news release are trademarks and/or registered trademarks of their respective companies.
Contacts: Eclipsys Jason Cigarran Director of Media Relations (media) (561) 322-4355 jason.cigarran@eclipsys.com Robert J. Colletti Chief Financial Officer (investors) (561) 322-4655 investor.relations@eclipsys.com
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Eclipsys Corporation
CONTACT: Media, Jason Cigarran, Director of Media Relations,+1-561-322-4355, jason.cigarran@eclipsys.com, or Investors, Robert J.Colletti, Chief Financial Officer, +1-561-322-4655,investor.relations@eclipsys.com, both of Eclipsys
Web site: http://www.eclipsys.com/http://www.dekalbmedicalcenter.org/