Patients Giving Hospitals Higher Ratings
Posted on: Thursday, 26 April 2007, 00:00 CDT
A new survey says patients appear to be more satisfied with U.S. hospitals than in recent years.
The survey of 2.3 million patients treated at more than 1,700 acute care hospitals in 2006, found that hospitals averaged a rating of 84.2 on a 100-point scale, up 1.2 points from five years ago.
The biggest complaints were room conditions, food quality and the hospital's discharge process, The Wall Street Journal said Wednesday.
Oklahoma City topped the list of cities with the highest patient satisfaction in local hospitals, followed by Milwaukee, New Orleans, Indianapolis and Columbus, Ohio.
The survey, conducted by Press Ganey Associates, said obstetrics and gynecology patients report the highest patient satisfaction compared with all other patient care specialties.
Patients are three times more likely to write a positive comment about their nurse or physician than a negative comment, the report said.
Source: United Press International
Related Articles
- NPSF Issues New Universal Patient Compact During Patient Safety Awareness Week
- Data from Phase 2 Study of Peramivir in Patients Hospitalized with Influenza Presented at the XI International Symposium on Respiratory Viral Infections
- Diplomat's 2008 Patient Satisfaction Survey Sets the Bar for Specialty Pharmacy Industry
- For the 14th Year in a Row, Cleveland Clinic Heart Center Is Ranked No. 1 in U.S. News & World Report 'America's Best Hospitals' Survey
- Analysis Showed No Increased Risk of Hospitalization in Patients When Adding a LABA to ICS Compared to ICS Alone
- For the 13th Year in a Row, Cleveland Clinic Heart Center is Ranked No. 1 in U.S. News & World Report 'America's Best Hospital' Survey
- Stevens Hospital Notifies Patients After Subcontractor's Computer Security Lapse Makes Identifying Information Accessible on Internet
- Two Suspected Bird Flu Patients Hospitalized in Jakarta
- More Suspected Bird Flu Patients Hospitalized in Jakarta
- Emerging Strategies in the Prevention of Venous Thromboembolism in Hospitalized Medical Patients*
 |
 |
User Comments (0)
RSS Feeds