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Last updated on May 30, 2012 at 5:08 EDT

Complaining flier offered taste test gig

January 28, 2009
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Britain’s Virgin Atlantic Airways Ltd. has offered a customer who complained about food the chance to help select meals for future flights, the airline said.


A spokesman for the airline said a passenger on a Dec. 7 Mumbai-to-London flight wrote a letter to Virgin Atlantic President Richard Branson complaining about the food on the flight, including five pictures of offending food items, The Daily Mail reported Wednesday.


The spokesman said Branson called the customer and offered him the chance to visit the airline’s catering house to help select foods and wines for future Virgin flights.


While we investigated his complaint seriously, and following Richard Branson’s phone call we’ve invited him to our catering house to select the next range of meals and wines we serve on board, the spokesman said. Then we can ensure his personal taste is well and truly catered for.


Source: upi