December 23, 2011
Microsoft Server Issues Causing Headaches For Xbox Owners
Microsoft recently released a newly redesigned, video-packed Xbox dashboard earlier this month, however some users have been finding issues connecting online with reported errors codes ,“801540B7” or “80070571”, when they try to download their Xbox Live profile, Kyle Orland reports for MSNBC. Microsoft has acknowledged the issue and promised to, “resolve ... as soon as possible.”
“We have recently identified an Xbox Live profile data error that results in Error Code ℠801540B7´ for a small number of Xbox Live members,” somebody on the Xbox Live team told Joystiq.
“The error instructs users to attempt to re-download their Xbox Live profile and directs them to customer service support for further assistance. We apologize for the inconvenience this has caused to our loyal Xbox Live members and are working to resolve the issue as soon as possible.”
Many Xbox owners however, Damon Poeter reports for PC Mag, are not happy about the wait, especially with the school break on-going leaving many players with free time to complain. The Verge points to a thread on the Xbox support forums where one user quotes an Xbox tech support representative saying it will take on average “approximately 10-12 days for the escalation team to respond.”
A massive overhaul of Xbox Live began earlier this month, beginning with the new-look dashboard and the integration of its Bing search engine with the Kinect peripheral for its Xbox 360 consoles.
Significant additions in the works include a voice search capability that will work with the Xbox Live Marketplace, Zune Video, and selected content partners.
In addition to the technical additions to its gaming platform, Microsoft plans to add content and apps in the coming days from new entertainment partners, including EPIX, ESPN, Hulu Plus, Netflix, and MSNBC´s Today, with many more deals being readied for additional content in 2012.
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