January 6, 2011
Microsoft Users Complain Kinect Causes ‘Red Ring Of Death’
Xbox 360 owners are blaming Microsoft's new Kinect hands-free controller for causing their gaming consoles to fail.
Owners have said that their machines crashed shortly after plugging in the controller.
The hands free controller allows gamers to control onscreen action with body movements.
Microsoft has denied any link between Kinect and the three flashing red light error signal known as the "red ring of death."
"There is no correlation between the three flashing red lights error and Kinect. Any new instances of the three flashing red lights error are merely coincidental," a Microsoft spokesman told BBC.
Online gaming forums have been buzzing with accounts of consoles showing the Red Ring of Death shortly after plugging in Kinects.
Microsoft said the Kinect has been "designed to work with every Xbox 360 sold to date."
"There is no correlation between the three flashing red lights error and Kinect. Any new instances of the three flashing red lights error are merely coincidental," it added.
Microsoft sold over 8 million of the devices during its first two months on sale.
In 2007, Microsoft was forced to cover over $1 billion of the cost of an extended Xbox warranty program it put in place after it identified a hardware defect that caused the red rings error.
Microsoft said it has since changed its manufacturing methods to eliminate the defect.
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