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Comcast Launches IP-Enabled Phone Service in Albuquerque

Posted on: Monday, 6 August 2007, 12:08 CDT

ALBUQUERQUE, N.M., Aug. 6 /PRNewswire-FirstCall/ -- Comcast, the nation's leading provider of cable, entertainment and communications products and services, announced today the launch of Comcast Digital Voice residential phone service in Albuquerque, New Mexico. Comcast's IP-enabled voice service offers customers digital-quality phone service with unlimited direct-dial local and domestic long-distance calling (including Canada, Alaska, Hawaii and Puerto Rico), Web access to voicemail, E911 service, and 12 of the most popular calling features.

"Comcast is excited to offer the residents of Albuquerque the reliable and innovative voice services they want with Comcast Digital Voice," said Scott Westerman, Area Vice President for Comcast in New Mexico and Tucson. "Our privately managed network serves as a strong foundation for the voice, television and high-speed Internet products of today and tomorrow, and will completely coordinate the home entertainment and communication experience, all on one integrated bill."

Comcast Digital Voice answers the call for a reliable phone service. Comcast Digital Voice is a less-expensive, fully featured alternative for traditional phone service with online call management, Web access to voicemail, and only one bill for all Comcast services. That is why Comcast guarantees that Comcast Digital Voice customers will be satisfied, or receive a refund for the first 30 days of service.

Comcast Digital Voice is designed to be easy for the consumer. Comcast technicians will professionally install Comcast Digital Voice in the home - converting the jacks and existing wiring in the home. Customers can keep their current phone numbers and make and receive an unlimited amount of direct-dial local and domestic long-distance calls for an introductory rate of as little as $33 per month. Comcast also offers very competitive international rates, including unlimited calling to Canada.

Comcast stresses quality and reliability. Unlike traditional Voice over Internet Protocol (VoIP) offerings that run on the public Internet, Comcast Digital Voice calls originate and travel over Comcast's advanced, proprietary managed network. Furthermore, if power goes out in the home, Comcast customers can rest assured knowing Comcast Digital Voice is equipped with up to five hours of battery back-up.

Comcast Digital Voice has Enhanced 911. Comcast has access to the network, systems and capabilities to handle 911/E911 calls the way that traditional phone companies do, ensuring that calls, location information and telephone numbers are transmitted to the correct local emergency responders.

Comcast Digital Voice customers will also receive innovative features including:

-- Web access to voicemail -- Compatibility with a majority of home alarm systems -- Ability to manage their account online -- Customers who have Comcast Digital Voice and Comcast High-Speed Internet have the ability to use the Digital Voice Center (Web portal) to manage their voice and email messages from one central location.

Comcast Digital Voice is currently available in more than 60 markets nationwide (including San Francisco/Bay Area, Chicago, Boston, Philadelphia, Atlanta, Pittsburgh, Seattle, Denver, Washington, D.C., Baltimore, Detroit, Portland, Salt Lake City and Indianapolis), reaching more than 32.4 million homes. Comcast is one of the largest cable telephone providers in the United States, with more than 3.0 million phone customers and nearly nine years of experience in the phone business.

About Comcast Corporation

Comcast Corporation (http://www.comcast.com/) is the nation's leading provider of cable, entertainment and communications products and services. With 24.1 million cable customers, 12.4 million high-speed Internet customers, and 3.5 million voice customers, Comcast is principally involved in the development, management and operation of broadband cable systems and in the delivery of programming content.

Comcast's content networks and investments include E! Entertainment Television, Style Network, The Golf Channel, VERSUS, G4, AZN Television, PBS KIDS Sprout, TV One, Comcast SportsNet and Comcast Interactive Media, which develops and operates Comcast's Internet business. Comcast also has a majority ownership in Comcast-Spectacor, whose major holdings include the Philadelphia Flyers NHL hockey team, the Philadelphia 76ers NBA basketball team and two large multipurpose arenas in Philadelphia.

Comcast serves more than 300,000 customers in New Mexico and Tucson and employs nearly 700 people.

Comcast Corporation

CONTACT: Tiffany K. Payne of Comcast Corporation, +1-505-761-6262, cell,+1-505-514-1291, Tiffany_Payne@cable.comcast.com

Web site: http://www.comcast.com/

Source: PRNewswire-FirstCall

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