Research and Markets : HP Software and HP Services Unite Around Service Management Solutions
Posted on: Tuesday, 21 August 2007, 12:13 CDT
Research and Markets (http://www.researchandmarkets.com/reports/c66211) has announced the addition of HP Software and HP Services Unite around Service Management Solutions to their offering.
Hewlett-Packard (HP) recently repositioned its IT Service Management (ITSM) product and services portfolio under the Service Management banner. The company's goal is to better align solutions with business outcomes and help customers implement the lifecycle view of management and governance advocated by such standards as ITIL V3. In a departure from past practices, where the HP Services and Software groups pretty much took separate roads, the two organizations are actively collaborating in the design and marketing of these newly launched Service Management solutions. HP hopes this integrated approach will allow customers to achieve business value faster and spark customer interest in the full range of its service management software and services capabilities.
Key messages
HP repositions ITSM offerings under a business-focused 'service management' message
HP's Software and Services join forces to develop service management solutions
A steady drumbeat of announcements fill out an integrated portfolio
HP Software and Services teams are better together
Why service management?
HP Services joins ranks with HP Software over service management
BTO portfolio anchors service management
HP Services leverages years of ITSM experience
Service management solutions pull the pieces together
HP Services invests in HP Software enablement
Cross-product integration's a top priority
Table of figures:
Figure 1 ITIL V3 lifecycle view
Figure 2 HP Software BTO product centers target business outcomes
Figure 3 HP Services capabilities align with Service Management Solution portfolio
For more information visit http://www.researchandmarkets.com/reports/c66211
Source: Ovum
Source: Business Wire
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