• E-mail
• Print
• Comment
• Font Size
• Digg
• del.icio.us
• Discuss article

Nashua, N.H., Comcast Subscribers to Pay $3 More for Cable Next Year

Posted on: Wednesday, 24 November 2004, 21:00 CST

Nov. 25--NASHUA, N.H. -- Comcast customers will see their cable bills go up by $3 a month starting in January, the company announced this week.

Comcast Corp. is planning to raise cable television rates in New England by as much as 5.9 percent starting Jan. 1. Increases will vary by town. Nashua customers will see an average 3.5 percent increase.

The price for Comcast high-speed Internet will not go up.

In Nashua, the average monthly price for standard cable service will increase to $46, up $3 from $43, according to Marc Goodman, public relations specialist at Comcast.

Comcast customers in Massachusetts will see their standard cable bill rise from $43.39 to $45.95, or $2.56 a month.

Digital cable packages will increase by an average of $1, offset by a 45-cent-per-month reduction in the cable set-top box rental fee.

Price changes reflect the increased value of the service, new product developments and an investment of more than $530 million to improve customer service, enhance the reliability and quality of the network and introduce new technology that gives customers more choice and control, the company said in a prepared statement issued Tuesday.

In the past year, Comcast has hired nearly 500 call center and field service employees, expanded its six New England call centers, enhanced online support and achieved a 90 percent satisfaction rating from its customers, the company said.

Goodman said the opening of a call center in Manchester in January enabled Comcast to make sure that all cable-TV-related calls are answered by a local company representative.

Comcast also doubled the number of cable networks on its HDTV lineup and its video on demand service, as well as launching digital video recorders, he said.

"Over the past year, the value has dramatically increased," Goodman said. "Unlike our competitors, we offer everything from a basic package to a complete home entertainment package with more than 250 digital cable channels, more than 2,000 on demand programs and digital video recorders."

-----

To see more of The Telegraph, or to subscribe to the newspaper, go to http://www.nashuatelegraph.com

(c) 2004, The Telegraph, Nashua, N.H. Distributed by Knight Ridder/Tribune Business News. For information on republishing this content, contact us at (800) 661-2511 (U.S.), (213) 237-4914 (worldwide), fax (213) 237-6515, or e-mail reprints@krtinfo.com.

CMCSK,

Source: The Telegraph

More News in this Category