November 29, 2004

Rising Interest in User-Centric Broadband Applications

THERE is a strong consumer interest in user-centric broadband applications in Malaysia, according to Alcatel.

The results of the survey validated Alcatel's user-centric broadband strategy which envisions a unified network infrastructure enabling users to easily access any broadband service from any available device with a single identity.

The online survey showed that 88 per cent of respondents in Malaysia are willing to adopt user-centric broadband applications, amid rapid advances in broadband technology and awareness.

The online survey further confirms that the local market is ready for user-centric broadband services today, and that telecommunications service providers should consider how to bring such services to their customers.

Commenting on the survey findings, Alcatel's managing director Datuk Ampuan Yusof Kechil said the results show that the needs of users are evolving at a fast pace. Malaysians are becoming increasingly tech-savvy and expect new communication services that are unified and powerful, yet simple to use, he added.

"Alcatel is committed to working with service providers to realise the country's National Broadband Plan initiative through its user-centric broadband applications which offer ease, more choices and flexibility towards promoting a knowledge-based society," he said.

Overall local respondents are most interested in adopting "Internet security", "one address book" and "unified messaging" services. Interestingly, 82 per cent of respondents expressed particular appeal for "parental rights" applications, enabling parents to keep tabs on their children's surfing routes in any fixed or mobile devices.