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CyberDefender Partners With Quatrro to Provide Advanced and Reliable Tech Support Services to Its Customers

Posted on: Monday, 17 September 2007, 12:00 CDT

LOS ANGELES, Sept. 17 /PRNewswire-FirstCall/ -- Security software developer, CyberDefender Corporation (http://www.cyberdefender.com/) (BULLETIN BOARD: CYDE) today announced that it has partnered with Quatrro (http://www.quatrro.com/), a worldwide leader in Business Process Outsourcing (BPO) solutions. This partnership will enable CyberDefender to ensure the highest level of software support for customers experiencing any technical issues with their security software.

CyberDefender customers can now connect to Quatrro's world-class technical support services, called Qresolve, 24 hours a day, 7 days a week. Qresolve delivers quality and timely resolutions for a customer's tech problems, no matter where the customer is, no matter what time it is and no matter what make of PC or product the consumer has.

As a result of the partnership, CyberDefender will offer the following interactive support services to its customers:

(1) All-in-One Complete PC Tech Support -- Annual Subscription ($89.95 per year) This service offers one full year of tech support via both Phone and Remote Support for PCs, Peripherals & Gadgets. This option will help you resolve all of your PC related problems and errors and allow you to get back to business, fast. Qresolve's Solutions Engineers will walk you through a step-by-step resolution for problems ranging from system startup, slow performance, anti-viruses and more, including walking you through basic features of the various applications and devices that you may currently be using. (2) Anti-Malware PC Protection -- Annual Support ($49.95 per year) This service offers unlimited Anti-Malware support for your PC for one full year via Phone, Email and Remote Access. This includes complete support to eradicate & protect your PC from threats like Viruses, Adware, Spyware and other Malware, that may already infect your PC. We will also update you about the latest security threats & help you proactively stop intrusions.

"With these new offerings CyberDefender encourages computer users to look to us even for support for our competitor's solutions. Computer users have few choices for support that are affordable. In home service technicians can be very expensive and charge for each visit. Our partner is a leader in the support industry and our offering is a year round solution to resolve your issues 24/7. In fact, in many cases our support option is less expensive to use for our competitors than their own offerings. With this partnership, we are demonstrating our commitment to our users and in our goal to not only protect them from computer threats of today but diminishing the worries and maintenance costs typically associated with computers today," said Alan

Wallace, senior vice president corporate communications, CyberDefender Corporation.

Commenting on the partnership, Raman Roy, Chairman of Quatrro said "We are delighted to partner with Cyber Defender in this unique initiative. I strongly believe that Cyber Defender's new offerings are highly differentiated and will greatly benefit customers. We are excited that the offering is backed by Qresolve's technical support services"

CyberDefender's feature-rich security solutions are available at: http://www.cyberdefender.com/.

About Quatrro BPO Solutions Pvt. Ltd.

Quatrro BPO Solutions (Quatrro) has been created by the most experienced BPO team in India, led by Mr. Raman Roy, who is considered to be the pioneer of the BPO industry in India. It is this management team that pioneered remote technical support from India and has managed over 8,000 staff providing technical support servicing for companies such as AOL, Dell, HP, Microsoft, Bell South, HughesNet, and has done so with servicing ratings in the top 10 percentile globally.

Creating "value through innovation" is the cornerstone of Quatrro's business philosophy. The company continually endeavors to provide clients & customers innovative solutions at lower costs through a combination of tools, platforms and business processes. This spans both traditional BPO areas such as Finance & Accounts, Healthcare, Mortgage, Technical Support and Banking, as well as newer areas such as Legal Outsourcing, Consumer Analytics, Risk Management Services, Clinical Research, Engineering Design and, Media & Publishing Services among others.

Please call toll free 1-866-782-8776 ext 21039, 21030 or visit http://www.quatrro.com/ or http://www.qresolve.com/ for more information.

About CyberDefender Corporation (http://www.cyberdefender.com/)

CyberDefender Corporation believes that its Internet security technology offers the earliest possible detection and most aggressive defense against Internet security attacks. CyberDefender believes that it is the only Internet security software company to combat spyware, viruses, phishing and dangerous spam by using a secure client-to-client distributed network, enabling protection that the Company believes is unparalleled in speed and flexibility. Products employing the early detection technology include CyberDefender's safeSEARCH(TM) Toolbar, CyberDefenderFREE(TM) 2.0, CyberDefender Early Detection Center(TM) 2.0 and CyberDefender Early Detection Center FamilyPak Edition. All these products are fully compatible with Microsoft's Vista Operating system and available at http://www.cyberdefender.com/.

Other company or products mentioned herein are trademarks or registered trademarks of their respective companies.

Statements in this press release that are not statements of historical or current fact constitute "forward-looking statements". Such forward-looking statements involve known and unknown risks, uncertainties and other unknown factors that could cause the actual results of the Company to be materially different from the historical results or from any future results expressed or implied by such forward-looking statements. The forward-looking statements contained herein are also subject generally to other risks and uncertainties that are described from time to time in the Company's reports and registration statements filed with the Securities and Exchange Commission.

CyberDefender Corporation

CONTACT: Carolina Sanabria, PR Manager of CyberDefender Corporation,+1-310-800-639, pr@cyberdefender.com; Investors, Tim Clemensen of RubensteinInvestor Relations, +1-212-843-9337, tclemensen@rubensteinir.com, forCyberDefender Corporation

Web site: http://www.cyberdefender.com/http://www.quatrro.com/

Source: PRNewswire-FirstCall

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