Royal Canadian Mint Replaces Legacy ERP Systems to Accommodate Significant Growth
Junction Solutions, a provider of vertical industry focused enterprise software and services based on the Microsoft platform, today announced that the Royal Canadian Mint (RCM), Canada’s national mint, mandated to produce circulation coinage and manage the supporting distribution system, has successfully implemented JunctionMCR, a multi-channel retail solution to manage its business across multiple sales channels, integrate business processes and better serve customers. The RCM is one of several significant organizations that have selected JunctionMCR this year, including New York Mint, another provider of collectible coins and currency in the United States.
Founded in 1908, the RCM successfully operates under four principle lines of business — Canadian circulation coins, numismatic coins (collector coins and coin-related gifts), foreign circulation coins and bullion & refinery. In the past few years, the RCM’s continued strong focus on its customers and quality products has seen revenues double which has resulted in strong profitable growth.
In order to manage the current and anticipated growth, the RCM made the decision to replace their legacy ERP systems. After an extensive review of numerous software providers, the RCM chose JunctionMCR, a multi-channel retail system from Junction Solutions, Microsoft Dynamics AX ERP, and eBECS Lean Enterprise for Lean manufacturing. Based on solid experience and product knowledge, Deloitte Consulting was chosen to lead the integration project. Deloitte, with the support of both Junction Solutions and eBECS, worked to integrate these systems and leverage the RCM’s existing Microsoft technology stack which includes SQL Server, Windows Server, Microsoft Office SharePoint Server, Commerce Server and Biztalk.
“With JunctionMCR, we have been able to streamline our Order-to-Cash retail processes resulting in an increase in efficiency and customer service,” says Greg Smith, Executive Director, Business Transformation at the RCM. “We are now able to better serve our customers, prepare for future growth, while at the same time improving the bottom line through JunctionMCR’s control and integration of retail processes, systems and channels.”
About JunctionMCR
JunctionMCR, built on the flexible Microsoft Dynamics AX ERP system, addresses the unique challenges of direct marketers and catalogers by managing “order to cash” processes, marketing effectiveness, customer service, and inventory management across multiple sales channels. With JunctionMCR, the entire stream from campaigns to order entry, through shipping and returns can be analyzed and improved for greater efficiency and high-touch customer service.
About Junction Solutions
Junction Solutions offers advanced, industry-specific functionality built on the latest standard technologies from Microsoft, including Microsoft’s flexible and proven ERP application, Microsoft Dynamics AX. Junction Solutions focuses 100% on solving business issues in the Retail, Food & Beverage Processing, and Manufacturing & Distribution industries. As a Gold Certified Microsoft Business Partner, we provide our customers with the sound technology platform required for a long term enterprise scale software solution. For more information, visit our web site at www.junctionsolutions.com.
About the Royal Canadian Mint
The RCM, an ISO 9001 2000 certified company, is the Crown Corporation responsible for the minting and distribution of Canada’s circulation coins. In operation since 1908, the RCM is recognized as one of the largest and most versatile mints in the world, offering a wide range of specialized, high quality coinage products and related services on an international scale. For more information on the RCM, its products and services, visit www.mint.ca.
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