AT&T Helps PSCU Financial Services Link St. Petersburg Headquarters With Arizona Data Center
AT&T Inc. (NYSE:T) has announced a contract with PSCU Financial Services to provide communications equipment and services to enhance the reach and reliability of the leading credit union service organization’s (CUSO) network services.
PSCU Financial Services has long used AT&T for dedicated voice and high speed networking services, as well as Managed Internet Services (MIS). The new contract with AT&T establishes an Ethernet private line between PSCU’s St. Petersburg headquarters and the company’s Phoenix-area data center. This vital communications link facilitates data replication for business-critical information between St. Petersburg and Phoenix. The instantaneous mirroring of data across the network further establishes needed redundancy to secure company information and maintain active lines of communication.
PSCU Financial Services was formed by credit unions for the purpose of providing growth-oriented products and services to credit unions. Along with developing and supporting industry-leading products, it delivers broad-based knowledge and experience that can help its member credit unions design and implement successful programs to drive credit card loan volume and build member loyalty with integrated debit card offerings and consumer-friendly bill-payment services.
“We needed seamless connectivity between our headquarters and data center to expand and improve call center operations and better secure our communications capabilities,” said Richard Ledbetter, chief information officer of PSCU Financial Services. “AT&T set us up with the equipment and services required to get the job done and guided us through the process so that we are best able to leverage our business communications to secure and grow PSCU’s business.”
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About PSCU Financial Services
Based in St. Petersburg, Florida, PSCU Financial Services is the nation’s largest credit union service organization (CUSO) and serves more than 1,100 financial institutions nationwide. As a non-profit cooperative, the company is owned by more than 500 member credit unions representing over 11 million cardholder accounts and more than 500,000 online bill payment subscribers. Its Contact Center handles more than 12 million inquiries a year. PSCU Financial Services maintains an Eastern operations center in St. Petersburg, Florida, and a Western operations center based in Phoenix, Arizona. The cooperative’s wholly owned subsidiary, Digital Dialogue, operates two 24/7 call centers in Detroit, Mich., that specialize in member services, new member acquisition, cross-selling and automated lending solutions.
Established in 1977, the company provides a broad array of cost-effective, high quality financial services that include credit, debit, ATM, prepaid, bill payment, lending and contact center solutions. For more information, visit the company’s Web site at www.pscufs.com.
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