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Pepperweed Launches Rapid Implementation Business Solutions Based on HP Business Service Management Software

Posted on: Monday, 22 October 2007, 12:00 CDT

INDIANAPOLIS, Ind., Oct. 22 /PRNewswire/ -- Pepperweed Consulting, an expert and certified provider of IT Management Consulting services, announced today the release of Rapid Implementation Business Solutions (RIBS). Pepperweed RIBS, based primarily on HP software, provides a unique, modular and exceptionally quick approach to implementing HP Business Service Management (HP BSM) software for small to large IT organizations.

Pepperweed developed RIBS as an easy, low-cost alternative to getting started with a business service management solution. RIBS are pre-packaged, modular solutions including best-practice collateral, professional services and software. Each module is focused on delivering immediate business value by bringing core business service management capabilities on-line in just a few days, as opposed to months.

"Over the years, we've kept track of the most common questions business customers ask IT. We've basically taken the top three and provided packaged solutions that can answer them almost immediately," says Rick Langsford, VP of Technical Solutions with Pepperweed.

According to Langsford, those questions are: What's out there and has it changed? What's down and who's fixing it? Are my customers impacted? Discover & Validate, Detect & Notify and Customer Experience, respectively, are the primary RIBS modules that answer those questions and may be deployed independently or collectively.

At the heart of the new RIBS is the latest HP BSM software. This includes HP Discovery and Dependency Mapping and HP Universal CMDB (Discover & Validate), HP SiteScope and Alarmpoint Systems notification software (Detect & Notify), HP Business Process Monitor and HP Service Level Manager (Customer Experience) with HP Business Availability Center as the foundation for all the RIBS.

"We needed to provide a radically easy and quick deployment, but with industrial-strength, proven management software," Langsford added and went on to say, "Although RIBS mean quick wins for both enterprise and mid-market customers, it is not a 'drive-by' business service management solution. We needed to insure that we leave a platform that can be scaled in place right away or when the organization is ready. HP tools gave us that flexibility."

"With their proven track record of innovation and success using HP software, Pepperweed can help customers deploy successful business service management implementations," said Chuck Neal, vice president, Channel and Alliances, Software, HP."

About Pepperweed

Pepperweed Consulting, founded in 1996, was recently named one of Inc. Magazine's 500 fastest growing privately-held companies. Pepperweed is recognized for its unique ability to provide IT Management Consulting services by focusing on a healthy balance of process and technology. Pepperweed helps IT organizations extend their service capabilities by drawing from expertise and certifications in ITIL, PMI, ISO, Six Sigma, ISACA, COBIT and other leading standards. For more information, visit http://www.pepperweed.com/.

Pepperweed Consulting

CONTACT: Cindy Owens of Pepperweed Consulting, +1-412-567-1432,cindy.owens@pepperweed.com

Web site: http://www.pepperweed.com/

Source: PRNewswire

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