September 20, 2011
Sony Updates PSN Terms Of Service
In April this year, Sony´s PSN (PlayStation Network) suffered from a hack attack, stealing the private details of 77 million users and taking the network offline for 40 days.
A class action suit was filed possibly costing the electronics giant billions of dollars. Today, however, in order to protect itself from more legal action, PSN has updated its terms of service agreement waiving the rights of users to collectively sue over future security breaches.
According to the new terms of service:
“ANY DISPUTE RESOLUTION PROCEEDINGS, WHETHER IN ARBITRATION OR COURT, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS OR REPRESENTATIVE ACTION OR AS A NAMED OR UNNAMED MEMBER IN A CLASS, CONSOLIDATED, REPRESENTATIVE OR PRIVATE ATTORNEY LEGAL ACTION, UNLESS BOTH YOU AND THE SONY ENTITY WITH WHICH YOU HAVE A DISPUTE SPECIFICALLY AGREE TO DO SO IN WRITING FOLLOWING INITIATION OF THE ARBITRATION”
Users of the PSN have to agree to the new terms by Thursday if they want to continue with the service, according to BBC News. But if a user wants to opt-out of the terms and still use the network they have to mail a letter to Sony´s Los Angeles headquarters. The wording is thus, according to the terms:
“YOUR WRITTEN NOTIFICATION MUST BE MAILED TO 6080 CENTER DRIVE, 10TH FLOOR, LOS ANGELES, CA 90045, ATTN: LEGAL DEPARTMENT/ARBITRATION AND MUST INCLUDE: (1) YOUR NAME, (2) YOUR ADDRESS, (3) YOUR PSN ACCOUNT NUMBER, IF YOU HAVE ONE, AND (4) A CLEAR STATEMENT THAT YOU DO NOT WISH TO RESOLVE DISPUTES WITH ANY SONY ENTITY THROUGH ARBITRATION.”
This means that Sony will allow the customer to use their service if they waive their right to arbitration.
On the Net: