CallTower Launches Hosted Microsoft(R) Lync(TM) Product for its New and Existing Customers
CallTower to release a cloud-based Microsoft Lync Server 2010 to its current and future customers.
Foster City, CA (PRWEB) October 13, 2011
Today, CallTower announced that it will be offering a cloud-based Microsoft® LyncÃ¢“¢ Server 2010 for its Presence, Instant Messaging and Voice service to all current and future customers. The Lync client will be offered as a free upgrade to current CallTower customers who are on Microsoft® Office Communications Server (OCS). The new Lync client with its robust functionality represents a major improvement in user experience and allows a significant increase in workforce mobility.
The CallTower hosted Microsoft Lync services provides a fully integrated unified communications service that combines PSTN and PC-to-PC telephony, presence, chat, audio, video and web conferencing, collaboration and mobility in a single, cost-effective cloud-based platform. It is unique in that it provides a truly integrated enterprise telephony and unified messaging solution in addition to the base Microsoft Lync collaboration and conferencing product.
With Lync, customers can engage in a real-time, Presence driven communication allowing them to collaborate more easily and get things done faster. Based on Presence information that syncÃ¢s with their calendar, they can choose to send an instant message, make a phone call or start a conference call with a simple click-to-dial feature directly from their Lync client. Other voice features include call transfer to cell phones or voicemail, phone number portability and an auto-attendant.
Lync also federates with other public messaging services such as Windows Live Messenger enabling users to expand their reach. Other collaboration features include desktop sharing, white-boarding, file transfer and skill search, which allows pulling skills information from the clientÃ¢s SharePoint database. Users can also click to dial any number listed in their Internet Explorer browser without the need to pick up their phone handset.
Ã¢Å“We believe that our current customers will be pleasantly surprised about the sleek interface and advanced functionality of the Lync client. With its Presence information, profile pictures, status updates, click-to-dial and web and video conferencing capabilities, it adds a more engaging and collaborative aspect to our clientsÃ¢ everyday work life. It will be a welcomed upgrade for our existing customers,Ã¢ said Bob Barnes, EVP of Sales, Marketing and Business Development.
CallTower is a leading provider of cloud-based enterprise-class unified communications (UCaaS) that integrates business phone service, email hosting, unified messaging, presence, instant messaging, conferencing and collaboration tools into one reliable platform. CallTower partners with leading technology providers: Cisco® (Unified Communications Manager) and Microsoft® (Office Communications Server, Lync Server, Exchange Server and SharePoint), integrating these services through CallTowerÃ¢s proprietary vXML Voice Cube voice messaging platform. With CallTower, organizations gain the functionality of all available advanced Unified Communications features in a reliable, stable and scalable environment, without the complexity and costs of implementing, managing and upgrading solutions internally. For more information please visit http://www.calltower.com.
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