Quantcast
Last updated on April 18, 2014 at 9:56 EDT

Tagetik Ranked #1 in 2011 BPM Pulse[TM] Survey Results

October 20, 2011

STAMFORD, Connecticut and LUCCA, Italy, October 20, 2011 /PRNewswire/ –

Performance Management competitor review shows Tagetik as the vendor
with the highest overall customer satisfaction rating

Tagetik, a global provider of enterprise software solutions for
Performance Management, Governance, Risk & Compliance and Business
Intelligence, today announced that it has been rated #1 according to overall
customer satisfaction per vendor in the “2011 BPM Pulse[TM] Survey Results”
and related Competitor Review. This year’s theme was: “The Quest for the
Holy Grail of Performance Management”.

This independent report by BPM Partners, the leading independent
authority on business performance management (BPM) solutions (
http://www.bpmpartners.com), was conducted through an Internet-based
survey from October, 2010 through March, 2011. The survey, now in its ninth
year, includes input from hundreds of BPM end users from around the world
and across all industries (in total, 360 valid responses were received). The
purpose of the survey was to identify important trends in business
performance management as well as specific perceptions of product vendors
and service providers.

“While most vendors claim to have very happy customers, the reality is
quite different. Performance Management can be challenging and unless the
vendor has a robust product and strong support behind it, customers may not
achieve their goals and satisfaction will suffer. That’s why we believe the
BPM Pulse customer satisfaction ratings should be a key consideration in the
vendor selection process,” commented Craig Schiff, President at BPM
Partners, Inc.

“One of the reasons for Tagetik’s growing international success into the
Performance Management and Business Intelligence software markets is our
ongoing dedication to customer satisfaction. This is clearly confirmed by
this huge accomplishment: Tagetik ranked #1 among 9 vendors surveyed -
included the three mega-vendors in the market – with a score of 4,70 out of
5 in customer satisfaction,” explained Manuel Vellutini, Chief Operating
Officer at Tagetik. “We pride ourselves to be a ‘global boutique’ software
provider that has been able to differentiate from the giant BPM players’
approach. Our mission is to stay focused on ever changing customer needs and
be committed to their success, working closely with them to overcome their
challenges as well as delivering the best solutions to the office of
Finance.”

‘Overall satisfaction per vendor’ is the result of many parameters
analyzed including product functionality, quality and performance, ease of
use and implementation, customer support, product documentation, sales
process and price value.

For a free summary report, please visit:

http://www.bpmpartners.com/bpmcentral_whitepapers.shtml

Follow @Tagetik [http://twitter.com/#!/tagetik ] on Twitter and join the
Tagetik Experience [http://www.linkedin.com/groups?mostPopular=&gid=114466 ]
group on LinkedIn.

About BPM Partners

BPM Partners is the leading independent authority on business
performance management (BPM) and business intelligence solutions. The
company helps organizations address their budgeting, planning, financial
reporting, regulatory compliance, profitability optimization, key
performance indicator (KPI) development, and operational performance
challenges with vendor-neutral experts who can guide companies through their
BPM initiatives from start to finish while both reducing risk and minimizing
costs. BPM Partners has specialized packages that lead clients through
project justification, requirements definition, vendor selection and
deployment of departmental or enterprise-wide BPM or business intelligence
(BI) systems. For further details, go to http://www.bpmpartners.com.
Follow BPM Partners on Twitter @BPMTeam [http://twitter.com/bpmteam ].

About Tagetik

Tagetik is 100% dedicated to simplifying and streamlining business
processes for the Office of Finance to accelerate informed decisions that
achieve strategic goals. Our award-winning Tagetik 4.0 Performance
Management software is the ideal solution for global companies that seek a
clearly superior level of financial expertise in a single unified solution
for planning, forecasting, consolidation, close, reporting, profitability
management, disclosure, governance, risk, compliance, and analysis.

Tagetik is a rapidly growing global company with operations in more than
20 countries and 500 customers yet provides a “boutique” experience by
focusing solely on the needs of finance and doing it better than anyone
else.

To learn more: http://www.tagetik.com

        Corporate Press Contacts:
        Elisabetta Pierallini
        Luca Pieretti
        +39-0583-96811
        press@tagetik.com

        UK Press Contact:
        Paul Burtenshaw
        +44(0)203-1784526
        paulburtenshaw@tagetik.com

        US Press Contact:
        Alessandra Gamba
        +1-203-391-7520
        alessandragamba@tagetik.com

SOURCE Tagetik


Source: PR Newswire