QuestBack Sets New Benchmark for User Experience With the Launch of Major Feature Update
OSLO, Norway, October 31, 2011 /PRNewswire/ –
Today QuestBack [http://www.questback.com ], the European industry
leader in Enterprise Feedback Management (EFM), launches a major feature
update for the QuestBack EFM service, which is designed to help
organisations gather, analyse and respond to business critical feedback.
Based on ongoing feedback from users, and feedback from the User panel,
QuestBack works continuously to improve and to add value to the users’
experience of the service.
Improved user experience
The update of QuestBack’s EFM service has introduced new features and
has improved on the functionality of pre-existing ones, to create a modern
and intuitive user experience.
“With this launch, businesses can improve how they implement Enterprise
Feedback Management, and the returns that they can expect. In particular,
the advanced use of routing introduces a new level of flexibility and gives
QuestBack users even better possibilities to ask the right questions to the
right targets. This will help to greatly improve the quality of the
collected data whilst saving time for both businesses and respondents. We
also believe the brand new user interface will greatly enhance the user
experience for our customers summarises,” QuestBack CEO Ivar Kroghrud.
“First impression is really good. Looks much more modern and user
– Karianne Gulliksen, Otra Norge AS (User panel member)
“It is more user friendly and intuitive, with clearer layout and more
obvious buttons to press!”
– Louise Cardno, NHS Education for Scotland (User panel member)
QuestBack will host webinars to go through the highlights of the new
features and functionality, sign up: 30 minutes webinar to see the news and
changes October 31st [https://www3.gotomeeting.com/register/256702086 ]
30 minutes webinar to see the news and changes November 2nd
[https://www3.gotomeeting.com/register/224970734 ] 30 minutes webinar to see
the news and changes November 3rd
The product will be offered as part of the subscription to all new and
existing QuestBack customers in all 17 QuestBack global markets.
QuestBack Group is a world leading Enterprise Feedback Management vendor.
QuestBack provides online survey solutions, panel solutions and social CRM
solutions – web-based services for relationship development through the
collection, analysis, and follow-up of business critical information. The
company is headquartered in Oslo, Norway with subsidiaries in 7 countries
and offices in a total of 17 countries, and serves over 5,000 customers
across all sectors and industries, including Volvo, Ernst & Young,
Coca-Cola, Microsoft and Bosch.