December 30, 2011

Verizon To Charge $2 Fee For Paying Online

Verizon Wireless, the country´s largest cellphone provider, announced that starting January 15, they will begin charging a $2.00 fee for payments made over the phone or online with credit cards.

The fee does not apply if you pay your bill with an electronic check or enroll in an autopay using a credit, or a debit card. Customers paying with Verizon Wireless gift cards, paper checks or money orders will not be charged the extra fee.

According to the memo announcing the change Verizon customers who are paying online will be alerted in advance if the fee applies to their payment method and will be offered options to change their payment to the non-fee payment options.

Verizon is not the only carrier charging extra fees to it´s customers. USAToday reports that Sprint Nextel Corporation Charges subscribers who have caps on fees they can rack up each month. Those customers are charged $5 monthly unless they setup with autopay.

Last year Verizon Communications, the parent company of Verizon Wireless, introduced a $3.50 fee for customers paying month-to-month for their FiOS TV or Internet service. After customer complaints, Verizon backed off.


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