Aegis Launches New Center in Peru
MUMBAI, India, LIMA, Peru and DALLAS, Texas, June 14, 2012 /PRNewswire/ –
New Center plans to employ 2,000 people
Aegis, a global business services and experience management company and part of the
USD 27 billion Essar Group, today announced the launch of its new center in Peru, in the
city of Lima.
The company, with headquarters in Mumbai, India, plans to hire over 800 employees in
the first year and aims to reach a headcount of 2,000 in the second year.
The site, equipped with state-of-the-art technology and strategically located in the
historical center of Lima, has three floors which include call center floors with over 300
seats, meeting and training rooms and sections for administrative employees as well as
Aparup Sengupta, Managing Director and Global CEO, Aegis, said “We chose to grow in
Peru for its ease of doing business, skilled labor market and economic and political
stability. We are happy to become part of the community here and hope to offer the best
customer experience to our clients.”
According to Sandip Sen, President of the Global Customer Life-cycle Management
Business, “This is a great opportunity for us as we expand our presence in Latin America.
We aim to further improve our position within Peru and create new work opportunities for
the people of Peru.”
Fernando Padron, Country Head, Latin America, Aegis, stated: “We are very excited
about our entry into Peru, which adds a new dot to the Aegis Map. We will offer our
services to the internal Peru market, and also to the off shore markets.”
This is Aegis’ second milestone within the region, after acquiring Actionline de
Argentina in October 2010, which has over 5000 employees and 5 sites spread out in
different Argentine cities.
Peruvian industry which has grown over the last few years, offers great market
potential for voice services in Spanish, and also has great employment and economic
Aegis is a global consulting, technology, outsourcing and training & education company
committed to impacting clients’ business outcomes by focusing on enhancing customer
experience across all touch points and channels. Aegis was founded 30 years ago in the US
and now has operations in 53 locations across 12 countries with more than 55,000
employees. Aegis services over 300 clients from verticals such as Banking, Financial
Services & Insurance, Technology, Telecom, Healthcare, Travel & Hospitality, Consumer
Goods, Retail, and Energy & Utilities. The company is wholly owned by the Essar Group, a
USD 27 billion conglomerate.
For more information, visit http://www.aegisglobal.com or connect with us on
Twitter (@aegisonline) and Facebook (http://www.facebook.com/aegisglobal)
Aegis media contacts: USA Kevin Nolan, Senior Director & Head- Marketing, Americas Phone: +1-214-505-9732 Email: Kevin.Nolan@aegisglobal.com GLOBAL Shaily Vaswani, Vice President - Corporate Communications Phone: +91-99-301-32305 Email: firstname.lastname@example.org
SOURCE Aegis Limited