Brush Off Your ICQ Accounts, Google Talk Is Down
Michael Harper for redOrbit.com – Your Universe Online
Bad news, everyone. The Google Talk IM service is currently down for a majority of users.
Google confirmed that their IM Service was down, saying “We’re aware of a problem with Google Talk affecting a majority of users. The affected users are able to access Google Talk, but are seeing error messages and/or other unexpected behavior.”
According to their site, Google Talk first experienced a “service disruption” near 6:40 AM Eastern and has been classified as a “service outage” since. Google has been providing hourly updates since that time, though they’ve said they’ll only provide “more information” at 9:50 AM Eastern, rather than provide an additional hourly update.
Built in to their mail services, Google’s GTalk is the most popular chat service available on the web today. As such, it’s likely many small companies and other teams rely on this service to keep in touch with one another throughout the day. Therefore, this service outage is likely to cause more than a few headaches for those who rely on GTalk.
Of course, a quick search for #GTalk on Twitter brings up a plethora of responses, ranging from utter frustration to sarcastic missives, usually involving the phrase “the world is ending.”
This is a very unfortunate time for GTalk to go down, as well. As an international service, those in America are likely to have their workdays severely interrupted should the chat service stay down for much of the day. As for those in the UK and other part of Europe, the work day is largely over. If the service stays down, they’ll likely be unable to chat with their friends and family later this evening.
Those looking for other web chat options can still fall back on the likes of AIM, ICQ or Skype, assuming, of course, that they still have their accounts set up with these services.
Though it may seem like a savior today in the light of the GTalk outage, Skype hasn’t been without their share of bugs recently.
Last week, Skype users began to notice that their messages were being sent late, sent to the wrong person, or not sent at all. The chat company later acknowledged these issues, saying they would fix the “bug” which affected an undetermined amount of users.
“We are aware that in rare circumstances IM’s between two contacts could be sent to an unintended third contact. We are rolling out a fix for this issue in the next few days and will notify our users to download an updated version of Skype.”
Some users of GTalk have reported not seeing any of their contacts online, as well as messages sent not being received by these contacts. Until Google is able to fix the issue, GTalk users should sit tight and try not to take it personally when their friends and co-workers refuse to respond to their messages. The problem isn’t with you, it’s with Google.