Last updated on April 18, 2014 at 1:21 EDT

Vietnam’s First Fingerprint-Enabled Debit Card Launches With TEMENOS Biometrics

August 6, 2012

GENEVA, August 7, 2012 /PRNewswire/ –

Mekong Development Bank triples current account base with launch of
Vietnam’s first biometric debit card, through TEMENOS T24 Biometrics, at NCR ATMs across


Temenos (SIX: TEMN), the market leading provider of banking software, today announces
the launch of Vietnam’s first fingerprint-enabled debit card, at Mekong Development Bank.
The bank has implemented Temenos T24 Biometric fingerprint authentication to provide the
‘unbanked’ population of Vietnam with access to banking services. Mekong Development Bank
is already running the bank on T24, this was a simple modular upgrade to incorporate
biometrics into the system seamlessly.

Biometric authentication lowers the risk of fraudulent transactions, whilst providing
a more convenient banking service for both the rural and urban populations of Vietnam – of
a population of 86 million people, only 20% of Vietnam has a bank account. Since the
initial launch in June, Mekong Development Bank’s current account base has tripled, and
the deposit balance per debit card account is two times higher than a regular account
without a debit card. Customer fingerprints will be captured by Mekong Development Bank at
the point of opening an account – and then used at any one of 33 NCR SelfServ(TM) ATMs
across Vietnam. This will be extended to other touch points in the near future in line
with Mekong Development Bank’s proposition to make things simple for the customer.

Nicholas Chee, deputy CEO and head of consumer business, Mekong Development Bank says:
“Being the first bank in Vietnam to bring biometric fingerprint authentication to its
customers confirms Mekong Development Bank’s commitment to providing the only truly
convenient and personal banking experience available in the region. Temenos delivered us a
state of the art capability in less than six months, which simply plugs into Temenos T24 -
our existing core banking system. Incorporating the technology at NCR SelfServ(TM) ATMs
across Vietnam ensures that customers experience consistent biometric fingerprint
capabilities throughout the country. Preliminary research shows that an overwhelming 91
percent of customers surveyed after activating their debit card would recommend that their
family and friends sign up for the product.”

Lee Volante, director business solution group for APAC, Temenos says: “For decades,
banks worldwide have used biometrics for security and access control – to access vaults,
etc. But this technology is only starting to permeate the consumer experience on a mass
scale in developing countries, where it has commercial value as a means to customer
acquisition. Mekong Development Bank is a true pioneer in its adoption of this technology,
which will help the bank to continue to build market share with its easy-to-use and
convenient consumer technology. We’re delighted that T24 Biometrics is enabling this new
banking paradigm in Vietnam.”

Mike van der Wal, managing director of NCR in Southeast Asia, comments: “More than
half the world’s population – concentrated in developing markets such as Vietnam – does
not access formal banking services. Mekong Development Bank’s biometric NCR ATMs, which
identify consumers by their fingerprint in place of a personal identification number,
represent a major step forward in bringing banking services to the entire population of
Vietnam. Mekong Development Bank’s customers can now enjoy convenient access with
increased security.”

Founded in 1992, Mekong Development Bank re-launched in 2009 under a new dynamic,
modern, professional and convenient brand. Pivotal to this ethos is biometric
authentication, which will revolutionise the way banking is undertaken in the country and
grow Mekong Development Bank’s market share.

Volante, Temenos continues: “Mekong Development Bank’s experimental nature in the
field of biometrics is something for other banks to sit up and pay attention to. With such
innovative technology available, the opportunities for banks to capture market share are
enormous, and the future of biometrics across multiple channels such as mobile and online
banking is now a possibility.”

Temenos is one of the only core banking systems with integrated biometric capability.
It is a component of the T24 system, which has a larger installed base than any other
banking software provider. T24 Biometrics is in use at financial institutions across
Africa, with Mekong Development Bank being its first Asian customer to adopt biometric

About Mekong Development Bank

Mekong Development Bank started out as My Xuyen Joint Stock Commercial Bank (MX Bank),
established on October 12, 1992. On September 16, 2008, MX Bank was approved by the State
Bank to change its model to an urban-centric bank, enabling it to expand nationwide. The
Bank remained focused on credit investment in the agriculture sector and rural areas,
given its proven expertise over 15 years in operation. On November 13, 2009, MX Bank was
officially renamed Mekong Development Joint Stock Commercial Bank (MDB) and rapidly
expanded operations across the country. On December 9, 2010, MDB became one of the few
banks to successfully increase its charter capital to VND 3,000 billion with the
investment from Fullerton Financial Holdings Pte., an investment group owned by Temasek
Holdings Pte., a strong financial group belonging to the Singapore government. Today, MDB
has a chartered capital of VND3,750 billion and stands among the top 20 banks in Vietnam.
It’s network includes 48 branch and outlets across the country with a shared ATM network
of over 20,000 under the Smartlink network in Vietnam. Staff strength has increased from
500 in 2010 to over 1,200 in 2012.

About NCR

NCR Corporation (NYSE: NCR) is a global technology company leading how the world
connects, interacts and transacts with business. NCR’s assisted- and self-service
solutions and comprehensive support services address the needs of retail, financial,
travel, hospitality, entertainment, gaming, public sector, telecom carrier and equipment
organizations in more than 100 countries. NCR (http://www.ncr.com) is headquartered in
Duluth, Georgia.

About Temenos

Founded in 1993 and listed on the Swiss Stock Exchange (SIX: TEMN
[http://www.swx.com/market/quote_chart_en.html?id=CH0012453913CHF4 ]), Temenos Group AG is
the market leading provider of banking software systems to retail, corporate, universal,
private, Islamic and microfinance & community banks. Headquartered in Geneva with more
than 60 offices worldwide, Temenos serves over 1,500 customers in more than 125 countries
across the world. Temenos’ software products provide advanced technology and rich
functionality, incorporating best practice processes that leverage Temenos’ experience in
over 700 implementations around the globe. Temenos customers are proven to be more
profitable than their peers: data from The Banker – top 1000 banks shows that Temenos’
customers enjoy a 54% higher return on assets, a 62% higher return on capital and a
cost/income ratio that is 7.2 points lower than non-Temenos customers. For more
information please visit http://www.temenos.com.

        Other Temenos contacts:

        Michael Golding
        Head of Communications
        Tel: +44(0)207-423-3751
        Email: mgolding@temenos.com

        Abigail Daniels
        Hotwire for Temenos
        Tel: +44(0)207-608-8364
        Email: temenos@hotwirepr.com

SOURCE Temenos

Source: PR Newswire