NICE Introduces New Release of NICE Inform, Enhancing its Multimedia Incident Information Management Solution
RA’ANANA, Israel, August 13, 2012 /PRNewswire/ –
NICE Systems (NASDAQ: NICE) today announced the introduction of its new release of the
NICE Inform multimedia incident information management solution. The new release of NICE
Inform builds on NICE’s advanced capabilities by giving security control centers and
Public Safety Answering Points (PSAPs) the ability to integrate text, video and voice
recordings from third party capture platforms into holistic incident timelines. This
differentiating technology reinforces NICE’s support of Next Generation 9-1-1 and its
commitment to meeting the challenge of external data integration for enhancing
investigations and debriefings.
NICE Inform provides the complete picture for PSAPs, airports, public transportation
systems, banks, and other markets that need to synchronize diverse multimedia for incident
reconstructions used in investigations and debriefings. This information can also be used
to improve future responses by helping organizations identify opportunities for training
operators to help improve their skills.
The latest release of NICE Inform allows third party recordings from numerous sources
to be imported into the NICE Inform organizer in various standard formats and then
synchronized with NICE video and voice recordings and other multimedia input. This enables
security operations to leverage their existing capture platforms to the fullest, and to
reconstruct events exactly as they happened for more thorough investigations.
For example, PSAPs can now amalgamate video from citizens’ smart devices, in-car
mobile video recordings, and video recordings of incidents captured on third party
platforms to create comprehensive incident reconstruction timelines. A bank that uses
different Video Management Systems (VMS) for ATM transactions and building security can
merge video from these different systems for a complete reconstruction of any event. Mass
transit systems and airports that manage surveillance video through multiple VMSs can also
take advantage of this advanced technology. Using NICE Inform Version 5, they can piece
together all elements into one seamless timeline, regardless of the capture platform.
“Our NICE Inform enhancements are unmatched in the industry,” said Guy Yaniv, General
Manager of the Surveillance Solutions Division at NICE.
“For the first time, a security operation center or PSAP can integrate multimedia
recordings – text, voice and video – from different capture platforms, including external
ones, into one complete incident reconstruction. This holistic picture helps improve the
investigation and debriefing capabilities required during an incident or security breach.”
The NICE Security Offering addresses the needs of governments and enterprises with
intent-based solutions for fighting crime and terror, by anticipating, managing and
mitigating safety, security and operational risks. The offering enables capturing,
analysis and correlation of data from multiple sensors and systems, including audio,
video, radio, geo-location and web, providing a framework for fusing data silos into a
single, holistic operational view.
NICE Security solutions empower organizations to act effectively in real time to
prevent, manage and investigate incidents, ensuring fast resolution and debriefing, and
continuous security improvements. NICE Security solutions are deployed worldwide in
transportation systems, critical infrastructures, city centers and enterprise campuses.
About NICE Systems
NICE (NASDAQ: NICE) is the worldwide leader of software solutions that deliver
strategic insights by capturing and analyzing mass quantities of structured and
unstructured data in real time from multiple sources, including, phone calls, mobile apps,
emails, chat, social media, and video. NICE’s solutions enable organizations to take the
Next-Best-Action to improve customer experience and business results, ensure compliance,
fight financial crime, and safeguard people and assets. NICE solutions are used by over
25,000 organizations in more than 150 countries, including over 80 of the Fortune 100
Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE
Systems. All other marks are trademarks of their respective owners. For a full list of
NICE Systems’ marks, please see: http://www.nice.com/nice-trademarks.
This press release contains forward-looking statements as that term is defined in the
Private Securities Litigation Reform Act of 1995. Such forward-looking statements,
including the statements by Messer Yaniv, are based on the current expectations of the
management of NICE-Systems Ltd. (the Company) only, and are subject to a number of risks
and uncertainties that could cause the actual results or performance of the Company to
differ materially from those described herein, including but not limited to the impact of
the global economic environment on the Company’s customer base (particularly financial
services firms) and the resulting uncertainties; changes in technology and market
requirements; decline in demand for the Company’s products; inability to timely develop
and introduce new technologies, products and applications; difficulties or delays in
absorbing and integrating acquired operations, products, technologies and personnel; loss
of market share; pressure on pricing resulting from competition; and inability to maintain
certain marketing and distribution arrangements. For a more detailed description of the
risk factors and uncertainties affecting the company, refer to the Company’s reports filed
from time to time with the Securities and Exchange Commission, including the Company’s
Annual Report on Form 20-F. The forward-looking statements contained in this press release
are made as of the date of this press release, and the Company undertakes no obligation to
update or revise them, except as required by law.
Corporate Media Contact
Erik Snider, +1-877-245-7448, email@example.com
Marty Cohen, +1-212-574-3635, firstname.lastname@example.org, ET
Anat Earon-Heilborn +972-9-775-3798, email@example.com, CET
SOURCE NICE Systems Ltd.