NICE to Showcase Enhanced NICE Inform and NG 9-1-1 Solutions at the APCO International 78th Annual Conference & Expo

RUTHERFORD, New Jersey, August 16, 2012 /PRNewswire/ –

NICE Systems (NASDAQ: NICE) today announced that it will be showcasing for the first
time its new release of NICE Inform in its booth (#1013) at the APCO International 78th
Annual Conference & Expo. A Next Generation 9-1-1 solution, NICE Inform ensures that
Public Safety Answering Points (PSAPs) will be ready to address the challenge of capturing
multiple types of emergency correspondence whether in the form of voice, text, telematics,
or video. The event will take place on August 19-22 at the Minneapolis Convention Center
in Minneapolis, Minnesota.

Using NICE Inform to import third party video into incident timelines, and combining
this with other multimedia data, PSAPs can now reconstruct an incident in a more
comprehensive manner, seeing and hearing the event exactly as it happened. For example, in
a robbery investigation, it becomes possible to build a chronological audio-visual
incident timeline using multiple eyewitness 9-1-1 calls, various on-scene video
surveillance clips, cell phone video, radio recordings, CAD screens, and in-car video of
police officers pursuing a suspect. This capability can be used in the same manner by
security operations, for example at banks and airports, as well.

NICE will also highlight various solutions that address the growing needs of PSAPs to
consolidate more diverse forms of multimedia:

        - NICE will present its call center optimization solutions, including
          quality assurance, workforce management, and call analytics. With larger sites
          handling new types of 9-1-1 calls, new skill sets are required. NICE's call center
          optimization solutions help PSAPs plan and manage resources to ensure that the right
          telecommunicator with the right expertise will be on the line when citizens need help.

        - NG 9-1-1 systems, specifically those based on broadband, will give future
          PSAPs access to additional information sources such as city-wide surveillance, License
          Plate Recognition (LPR), weather systems, and Hazardous Material data. NICE will
          demonstrate how its situation management solution, NICE Situator, can amalgamate this
          information to give dispatchers broader situational awareness of incidents so that
          they can coordinate more effective emergency responses. For example, a dispatcher
          could access live video feed from a camera on a street where a crime is in progress.

As PSAPs adopt IP infrastructure and technology at a record pace, terms such as
“hosted solutions” and “cloud computing” are becoming part of the public safety lexicon.
On August 22 at 9:15 a.m., NICE will participate in an APCO panel discussion on “Hosted
Solutions for Public Safety.” The session will explore the pros and cons of hosted
solutions and provide information to help PSAPs determine whether hosting makes sense for
them. The panel will be moderated by Richard Juth, Statewide Communications Coordinator
for the Minnesota Department of Public Safety, and will feature speakers from the San
Francisco Department of Emergency Management, Solacom, INdigital telecom, and NICE.

“Next Generation 9-1-1 is now starting to move from the drawing board to reality, and
as it does, PSAPs will have access to many new information sources through shared IP
networks,” said Guy Yaniv, General Manager, Surveillance Solutions Division at NICE.
“Through our open, cloud-based solutions, NICE is able to help PSAPs leverage shared
resources and technology to the fullest, and transform data from all of these sources into
insight for decisive action.”

NICE will also host an awards ceremony at its booth, recognizing the 2012 PSAPs’
Finest Director, Line Supervisor, Technician, and Telecommunicator of the year. This will
take place on August 20 at 11:30 a.m.

About NICE Systems
NICE (NASDAQ: NICE) is the worldwide leader of software solutions that deliver strategic
insights by capturing and analyzing mass quantities of structured and unstructured data in
real time from multiple sources, including, phone calls, mobile apps, emails, chat, social
media, and video. NICE’s solutions enable organizations to take the Next-Best-Action to
improve customer experience and business results, ensure compliance, fight financial
crime, and safeguard people and assets. NICE solutions are used by over 25,000
organizations in more than 150 countries, including over 80 of the Fortune 100 companies.

http://www.nice.com.

Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE
Systems. All other marks are trademarks of their respective owners. For a full list of
NICE Systems’ marks, please see: http://www.nice.com/nice-trademarks.

Forward-Looking Statements

This press release contains forward-looking statements as that term is defined in the
Private Securities Litigation Reform Act of 1995. Such forward-looking statements,
including the statements by Messer Yaniv, are based on the current expectations of the
management of NICE-Systems Ltd. (the Company) only, and are subject to a number of risks
and uncertainties that could cause the actual results or performance of the Company to
differ materially from those described herein, including but not limited to the impact of
the global economic environment on the Company’s customer base (particularly financial
services firms) and the resulting uncertainties; changes in technology and market
requirements; decline in demand for the Company’s products; inability to timely develop
and introduce new technologies, products and applications; difficulties or delays in
absorbing and integrating acquired operations, products, technologies and personnel; loss
of market share; pressure on pricing resulting from competition; and inability to maintain
certain marketing and distribution arrangements. For a more detailed description of the
risk factors and uncertainties affecting the company, refer to the Company’s reports filed
from time to time with the Securities and Exchange Commission, including the Company’s
Annual Report on Form 20-F. The forward-looking statements contained in this press release
are made as of the date of this press release, and the Company undertakes no obligation to
update or revise them, except as required by law.

Corporate Media Contact

Erik Snider, +1-877-245-7448, erik.snider@nice.com

Investors

Marty Cohen, +1-212-574-3635, ir@nice.com, ET

Anat Earon-Heilborn +972-9-775-3798, ir@nice.com, CET

SOURCE NICE Systems Ltd.