Mobile Customer Engagement Made Easier: Comm100 Live Chat for iPad Released
VANCOUVER, Aug. 30, 2012 /PRNewswire/ — Comm100, the leader in customer service and communication software, has just announced the release of Comm100 Live Chat for iPad (http://livechat.comm100.com/ipadchat.aspx), an iPad app that makes live customer engagement easier and more convenient than ever. Specifically designed for the iPad, Comm100 Live Chat iPad app enables users to run Comm100 Live Chat smoothly on their iPad so as to keep connected with website visitors even when they are on the road.
Comm100 is the leading global provider of customer communication solutions, including live chat software, email marketing software, help desk software and more. To date, Comm100 has won the trust of over 196,500 businesses from all over the world. Comm100 Live Chat is the enterprise-grade live chat software that features a powerful feature set, friendly user interface and stable system performance. Since it first launched on August 5th, 2009, Comm100 Live Chat has been embraced by over 100,000 businesses around the globe.
“We have tried several other live chat services. All of them were a disappointment and did virtually nothing. Comm100 has saved the day. Finally, we have great customer support equal to Comm100′s. With no help, my staff had it up and running in minutes. The incoming chat requests were astounding from the first day. The reports are awesome which help with our SEO efforts. Comm100′s live chat software blows the others away in quality, support and price,” said Steve Tomlinson, President of Lost Bwana Outfitters.
Comm100 Live Chat for iPad has been built specifically for the device, which can work in the background and automatically notifies the user whenever there’s an incoming message from a website visitor. As a natural extension of Comm100 Live Chat, the iPad app supports almost all the major live chat features including real-time visitor monitoring and tracking, multiple concurrent chats, proactive chat invitation, canned response, inter-operator transfer and many more.
“The iPad app makes it a real pleasure to engage customers while on the go. It frees users from the desk and makes 24*7 live chat support easy, which will surely lead to improved customer satisfaction and sales. On top of the iPad app, we also provide great apps for other mobile devices or platforms, including iPhone, Android, Blackberry and more. Our users can bring Live Chat with them on their favorite device wherever they go,” said Amy Gu, VP of Comm100.
Comm100 is the leading global provider of enterprise-level customer service and communication solutions, including Live Chat, Support Ticket, Help Desk, Forum, Knowledge Base and Email Marketing. Powerful, integrated and hosted, Comm100 gives businesses an unmatched power to communicate effectively with their customers through multiple channels and deliver superior customer experience. Learn more at: http://www.comm100.com/.