Pragma Systems Expands Global Footprint with Key Customer Wins and Superior Support
AUSTIN, Texas, Sept. 28, 2012 /PRNewswire/ — Pragma Systems, a leading provider of enterprise-class remote access and security software, announces a number of key customer wins around the globe like Unisys, Pepco Holdings, Inc. and Logistica Egypt. Pragma continues to receive high customer satisfaction levels in pre-sales support and post-sales service and support globally. Based on new customer wins along several verticals and successful deployments with key global partners, Pragma’s enterprise-class software suite, Pragma Fortress SSH Server, Pragma Fortress SSH Client Suite and Pragma Telnet Server, continues its leadership in the telnet and SSH server marketplace worldwide.
Some examples of Pragma’s recent key customer wins are listed here:
“Pragma Systems’ SSH server provided the best level of service and functionality with our very specific technical and security requirements. We deployed a significant number of Pragma’s SSH Servers for a complex CYGWIN environment in a major university,” said Stanley Belnap, Windows Systems Analyst, Global Managed Services for Unisys. “Pragma’s engineers worked very closely with the Unisys team to perfect the complex scripting environment we needed with CYGWIN and Pragma SSH in a distributed Windows environment. I enthusiastically endorse Pragma’s product and their support organization.”
“We knew we needed a telnet server for setup connection information based on user sign-on, and to create usernames for connection to our development, quality assurance and production environments,” said Andy Hart, Logistics Manager, Pepco Holdings, Inc. “Pragma Systems and its telnet server helped us maximize our SAP implementation by improving productivity, making a quick and easy learning curve, improving inventory accuracy and so much more. They’ve been terrific. We have been very pleased with Pragma, our SAP setup and how seamless our relationship has been.”
“We are very pleased with Pragma’s Telnet Server which is deployed in our manufacturing supply chain environment,” said Kareem Magdy, Logistica’s IT Manager. “With our operations based in Egypt, it was important for us to find a partner that could not only meet our specific technical requirements, but also be readily available for any support questions in a timely manner as well. We plan to make Pragma’s Telnet Server our supply chain connectivity standard in the future.”
“Pragma System’s customer service and support is impressive,” said Mike Chytka, IT Director at O’Brien Dental Lab. “Our healthcare company needed enterprise-grade Windows software along with excellent pre-installation and configuration support and Pragma was able to exceed our expectations in both of these areas.”
In times when automated or slow customer support requests bog down the customer experience and delay enterprise product deployments, being readily available to assist customers as efficiently as possible is key to Pragma Systems success. Pragma’s software is, in many cases, a necessary component for secure communications and file transfer for many enterprise deployments, including GE, Target and Siemens. Pragma’s implementation of the secure shell and telnet protocol allow for seamless and efficient deployment across a variety of enterprise infrastructure and cloud computing environments.
For Unisys deployment, Pragma helped develop a Windows 2008 and Windows 2003 setup with Cygwin and Pragma Fortress SSH Server. To ease the installation process, Pragma developed a custom installation package with the required setup and included the customers’ programs in the total deployed solution. Pragma’s support team was part of the initial deployment and was continually available for ongoing installation issues, including necessary 24/7 critical support times. After the successful deployment of the servers, Pragma continues to provide support to customers in the maintenance of the systems.
Pragma Fortress SSH Server is an enterprise-grade secure shell (SSH), secure file transfer (SFTP) and secure copy (SCP) server for Windows. Pragma’s Fortress SSH Server holds its own FIPS certification, is listed on the DISA Unified Capabilities Approved Product List (UC APL) and has successfully passed rigorous DoD testing through JITEC. Pragma’s Telnet Server delivers remote Windows command sessions to clients at their local computer. Pragma Telnet and SSH solutions are SAPConsole compliant and are widely used in supply chain and data warehousing deployment worldwide.
About Pragma Systems
Pragma Systems Inc. is a leading provider of enterprise-class remote access and secure file transfer software for Microsoft Windows platforms and is a Microsoft Gold Certified Partner. Pragma is an industry leader of Secure Shell (SSH), Telnet, SFTP and SCP technology. The company’s end-to-end solutions comprising servers and desktop clients allows data-centers and enterprises to build highly secure infrastructure to access corporate supply chain, CRM, SAPConsole, distribution and warehouse applications over wired or wireless networks. Pragma’s software is deployed in the majority of Fortune 500 companies in the USA and over 4400 companies worldwide with millions of licensed nodes. Visit www.pragmasys.com.
Contact: Edith H. Myers
Pragma Systems, Inc.
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SOURCE Pragma Systems, Inc.