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OpenText’s New Cloud-Based Services Allow Customers to Exchange Information, Securely and Cost Effectively — Anytime, Anywhere

October 16, 2012

Inaugural Offerings integrate OpenText Optical Character Recognition
(OCR), OpenText Alchemy Archive and OpenText MBPM with OpenText Cloud

WATERLOO, ON, Oct. 16, 2012 /PRNewswire/ – OpenText (NASDAQ: OTEX) (TSX: OTC),
a leading provider of Enterprise Information Management (EIM)
solutions, today announced the immediate availability of a new set of
services that leverage the company’s recently acquired EasyLink cloud
infrastructure to facilitate secure information exchange in the
OpenText cloud.

OpenText is combining the power of OpenText RightFax, OpenText OCR,
OpenText Alchemy and, OpenText MBPM with the OpenText Cloud on a single
platform, enabling customers to send, receive, route and archive high
volumes of rich documents securely, seamlessly and cost effectively. By
providing users with the option of outsourcing all or a portion of
their document-related capture, process routing and telephony needs,
these offerings can help reduce costs, improve business processes,
speed decision making, improve customer service and offload the IT
burden associated with document distribution.

“Our new cloud offerings represent the first of many secure, cloud-based
information exchange capabilities that OpenText will bring to market in
the coming months,” said Mark J. Barrenechea, President and CEO of
OpenText. “In the 90 days since we acquired EasyLink, we’ve already
leveraged the EasyLink technology and infrastructure and extended
OpenText’s reach in the cloud. Our current and future cloud offerings
will provide customers with a wide range of capabilities and options
for ensuring secure information exchange within and across their
organizational boundaries. Today’s announcement and the speed with
which we have delivered these services underscore OpenText’s commitment
to and leadership in the cloud marketplace.”

Key Benefits of OpenText’s new cloud offerings include:

        --  Secure fax communications in the cloud: OpenText RightFax
            Connect is a hybrid fax solution that sends and receives faxes
            through the OpenText Cloud platform. RightFax Connect minimizes
            fax telephony complexity by eliminating telephone lines, fax
            boards, gateways and complex PBX integrations, reducing
            telephony charges. RightFax Connect extends RightFax delivery
            by ensuring secure data transfer to and from the cloud.

        --  Secure capture, storage, routing, exchange, and lifecycle
            management for sensitive data:OpenText EasyLink Fax Archive
            leverages OpenText's Alchemy document server, a purpose built
            fax and document archive solution, to quickly archive faxes and
            other documents, enable document tracking from capture to
            destruction, allow customers to rapidly respond to audit and
            discovery requests and streamline and automate transactional
            document processing. OpenText EasyLink OCR combines OpenText
            Capture Center with OpenText EasyLink cloud services to help
            customers quickly and efficiently capture and digitize
            documents, forms and faxes.

        --  Streamlined workflow and business process management (BPM)
            services:OpenText EasyLink Workflow enables robust process
            routing and task processing capabilities through integration
            with OpenText MBPM to automate mission-critical business
            processes in the cloud. For example, an inbound credit
            application received by fax may be routed for further
            processing based on information contained in the credit
            application that was captured by OpenText Capture Center and
            determined to require a specific routing and approval process
            based on pre-determined business rules. The integrated use of
            OpenText solutions such as Capture Center and MBPM will help
            customers improve overall process productivity and efficiency.

“OpenText RightFax Connect and our portfolio of cloud offerings usher in
our new all-in-one solution for secure information exchange,” said
Matthew Brine, vice president and general manager of the OpenText
EasyLink & Fax and Document Distribution Group. “As a pioneer in hybrid
fax services, our new offerings leverage the OpenText EasyLink platform
and provide our customers with enhanced data security and sovereignty
while simplifying fax-telephony integration. But we are far more than
fax. Our integrated business management services allow organizations to
securely exchange virtually any type of information, regardless of file
type or format.”

Availability
These new cloud services are available from OpenText and its partners.
To learn more, visit http://faxsolutions.opentext.com/.

OpenText RightFax, OpenText OCR and OpenText BPM are key components of
OpenText’s Enterprise Information Management (EIM) strategy, which includes information exchange solutions designed
to reduce costs, improve business processes, speed decision making,
improve customer service and offload the IT burden associated with
document distribution.

As part of the OpenText Information Exchange suite, the Fax and Document
Distribution Group (FDDG) provides market-leading document exchange,
messaging, and notification services for businesses ranging from the
smallest offices to the largest enterprises. FDDG can deliver even the
largest files swiftly, securely, and reliably in the format of your
choice. At your office or in the cloud, FDDG has a solution for you.

About OpenText
OpenText provides Enterprise Information Management software that
enables companies of all sizes and industries to manage, secure and
leverage their unstructured business information, either in their data
center or in the cloud. Over 50,000 companies already use OpenText
solutions to unleash the power of their information. To learn more
about OpenText (NASDAQ: OTEX; TSX: OTC), please visit: www.opentext.com.

Certain statements in this press release may contain words considered
forward-looking statements or information under applicable securities
laws. These statements are based on OpenText’s current expectations,
estimates, forecasts and projections about the operating environment,
economies and markets in which the company operates. These statements
are subject to important assumptions, risks and uncertainties that are
difficult to predict, and the actual outcome may be materially
different. OpenText’s assumptions, although considered reasonable by
the company at the date of this press release, may prove to be
inaccurate and consequently its actual results could differ materially
from the expectations set out herein. For additional information with
respect to risks and other factors which could occur, see OpenText’s
Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and other
securities filings with the SEC and other securities regulators. Unless
otherwise required by applicable securities laws, OpenText disclaims
any intention or obligations to update or revise any forward-looking
statements, whether as a result of new information, future events or
otherwise.

Copyright © 2012 by Open Text Corporation. OpenText EIM, OpenText
RightFax, OpenText OCR, OpenText BPM, OpenText MBPM, OpenText Alchemy
and OpenText Capture Center are trademarks or registered trademarks of
Open Text Corporation in the United States of America, Canada, the
European Union and/or other countries. This list of trademarks is not
exhaustive. Other trademarks, registered trademarks, product names,
company names, brands and service names mentioned herein are property
of Open Text Corporation or other respective owners.

SOURCE Open Text Corporation


Source: PR Newswire