Russia’s VimpelCom Selects Amdocs for Business Support Systems Consolidation
ST. LOUIS, Nov. 6, 2012 /PRNewswire/ — Amdocs (NYSE: DOX), the leading provider of customer experience systems and services, today announced that VimpelCom, Russia’s third-largest service provider, has selected Amdocs CES software to consolidate its business support systems (BSS) following the company’s acquisition of Golden Telecom and Corbina Telecom. The solution will converge multiple lines of business (LOBs), providing VimpelCom with a single view of its customers, enabling the company to improve the customer experience, maximize revenue opportunities and reduce operational costs.
In the project led by local systems integrator AT Consulting, Amdocs will integrate multiple legacy customer management systems across different LOBs with solutions from Amdocs’ BSS suite, into a single, unified BSS system. An integral part of the solution, Amdocs Enterprise Product Catalog will be the master repository for all product information allowing VimpelCom to quickly and efficiently define, blend, price, bundle, maintain, update and retire product and service offerings.
“By consolidating our BSS systems not only do we gain operational efficiencies with fewer systems to manage, we become even more competitive by simplifying and enhancing the customer experience. For example, with a single view of our customer, we can provide faster, more accurate customer services to a customer with mobile, fixed line and Internet services, while also reducing call times to our call centers,” said Andrey Godunov, VimpelCom Russia CIO. “In addition, we will be able to introduce dynamic pricing bundles for our customers, increasing opportunities for up-sell and cross-selling across different lines of business to maximize revenue opportunities.”
VimpelCom is one of the world’s largest integrated telecommunications services operators, providing voice and data services through a range of traditional and broadband mobile and fixed technologies across EMEA, APAC and North America.
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About AT Consulting
Today AT Consulting is one of the leading players at the market of IT and consulting services for telecommunications, finance, state bodies and other sectors. AT Consulting partners with leaders of the IT industry including, Amdocs, SAP, SAS, IBM, Microsoft and EMC. Customers include VTB group, VimpelCom, Sberbank of Russia, SIBUR Group, Alfa-Bank, Rosgosstrakh, NB TRUST and OTP Bank. For more information, visit AT Consulting at www.at-consulting.ru.
For 30 years, Amdocs has ensured service providers’ success and embraced their biggest challenges. To win in the connected world, service providers rely on Amdocs to simplify the customer experience, harness the data explosion, stay ahead with new services and improve operational efficiency. The global company uniquely combines a market-leading BSS, OSS and network control product portfolio with value-driven professional services and managed services operations. With revenue of approximately $3.2 billion in fiscal 2011, Amdocs and its over 19,000 employees serve customers in more than 60 countries.
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For more information, visit Amdocs at www.amdocs.com.
Amdocs’ Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company’s products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company’s filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2011, filed on December 8, 2011 and our quarterly 6-K filed forms furnished on February 2, May 15 and August 16, 2012.