Last updated on April 24, 2014 at 16:01 EDT

RADCOM Selected to Monitor Algar Telecom’s Mobile Network

November 19, 2012

TEL AVIV, Israel, November 19, 2012 /PRNewswire/ –

RADCOM Ltd. (NASDAQ: RDCM) a leading service assurance provider has been selected to
monitor the complete mobile network of Brazilian operator, Algar Telecom (previously
CTBC). RADCOM’s Omni-Q Service Assurance Solution will monitor voice and data services of
Algar’s traffic to improve network Quality of Service & Experience.

In the initial implementation of RADCOM’s system, Algar Telecom determined that RADCOM
could help provide better Quality of Experience to their customers, by identifying
potential problems on the Algar network. RADCOM was chosen based on superiority of
solution, with the best cost benefits for Algar Telecom’s purposes.

“As an operator in our region, we have a commitment to provide quality for our
subscribers,” said Luis Lima Algar Telecom’s CTO. “With RADCOM and their partner ATS we
have found a good opportunity to achieve this goal”.

“RADCOM’s Service Assurance Solutions, together with our unique add-on applications
provide an unparalleled solution for today’s data operators.” said Ronen Hovav, RADCOM’s
VP Sales, and Global Accounts. “The combination of the end-to-end picture, together with
the possibility of detailed information, makes our solution highly effective for such


RADCOM develops, manufactures, markets and supports innovative network test and
service monitoring solutions for communications service providers and equipment vendors.
The Company specializes in next-generation Cellular as well as IMS, Voice, Data and VoIP
networks. Its solutions are used in the development and installation of network equipment
and in the maintenance and customer-care of operational networks. The Company’s products
facilitate fault management, network service performance monitoring and analysis,
troubleshooting and pre-mediation. RADCOM’s shares are listed on the NASDAQ Capital Market
under the symbol RDCM. For more information, please visit http://www.RADCOM.com.

Risks Regarding Forward-Looking Statements

Certain statements made herein that use the words “estimate,” “project,” “intend,”
“expect,” “believe” and similar expressions are intended to identify forward-looking
statements within the meaning of the Private Securities Litigation Reform Act of 1995.
These forward-looking statements involve known and unknown risks and uncertainties that
could cause the actual results, performance or achievements of RADCOM to be materially
different from those that may be expressed or implied by such statements, including, among
others, changes in general economic and business conditions and specifically, decline in
the demand for RADCOM’s products, inability to timely develop and introduce new
technologies, products and applications, and loss of market share and pressure on prices
resulting from competition. For additional information regarding these and other risks and
uncertainties associated with RADCOM’s business, reference is made to RADCOM’s reports
filed from time to time with the United States Securities and Exchange Commission. RADCOM
does not undertake to revise or update any forward-looking statements for any reason.

        Eyal Harari
        VP Products and Marketing


        Brett Maas, Hayden IR


        James Carbonara


Source: PR Newswire