Goverlan’s Remote Admin Suite is The Essential Systems Admin Solution for Frontier School Division
Goverlan decreases time-to-resolution & on-site travel for overburdened IT support team.
Miami, FL (PRWEB) December 11, 2012
PJ Technologies today announced that Frontier School Division (FSD) has been successfully using its Goverlan Remote Administration Suite for the challenging task of supporting geographically dispersed schools spread over the entire province of Manitoba, Canada.
With only 7 network administrators supporting over 3,500 computers in 41 schools – each spread out anywhere from 100 to 600 miles from any of its 5 main offices – the FSD support team have their work cut out for them. “With such few admins in charge of so many sites and with schools being so far from their central offices – typically 2 to 4 hours’ drive or flight- we needed a solution that would help reduce our time to resolution and extend our IT reach,” explained Andrew Single, Divisional Network Administrator.
The Goverlan Remote Admin Suite has proved just the solution for FSD. “With Goverlan, we have been able to dramatically improve our time to resolution and the number of issues handled. Now we can perform tasks such as software installs or printer/driver installations in the same week, sometimes in the same day; before Goverlan, schools would have had to wait months for some low priority tasks,” said Single.
The FSD support team was impressed with the speed and ease at which Goverlan can find and connect to machines in order to get to the root of problems more efficiently. “With Goverlan, it’s as simple as ‘I know this machine, connect to it now.’ I can then go to a user by the username, see which machines they’re logged into, and go directly into remote control and other admin tasks. It’s the integration of Goverlan that puts it ahead.” Another feature the FSD team found useful is Goverlan’s full support of multi-monitor configurations. “Because we have so many multi-monitor set-ups now, it’s essential; we couldn’t use remote access software without it,” they added.
Goverlan’s interface mimics your existing Active Directory configuration so that an administrator can get to work right away without having to become acquainted with a novel workspace. “What I like most about Goverlan’s GUI is the way it ties into your Active Directory seamlessly, and this makes navigating and performing tasks more intuitive because you’re already used to your own organization,” noted Single.
With Goverlan, the FSD support team can now work on a higher number of issues and find resolutions in less time no matter how far the particular school might be, enhancing the division’s mission of providing high quality education to students in Manitoba, Canada.
About FSD: Frontier School Division, located in Manitoba, Canada, consists of 41 schools and 5 central offices spread across the entire province. FSD’s commitment to providing high quality education through the efforts of all staff members, both teaching and support, provides students with positive futures for themselves and their communities. http://www.frontiersd.mb.ca
About PJ Technologies: PJ Technologies, the creators of Goverlan®, is a leading provider of systems management software. PJ Technologies’ solutions are entirely implemented and managed from within the client’s infrastructure, thereby fostering security, integrity and control. http://www.goverlan.com
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