RecordFee.com Shares that Shoppers Will Pay More for Quality Customer Service
According to a recent survey, RecordFee.com shares that 81 percent of shoppers would pay extra for superior customers service. The website looks to provide this quality service and boost customer satisfaction.
Denver, CO (PRWEB) December 17, 2012
Average Americans spend hundreds of dollars per person for the holidays, and according to a recent survey from software company Oracle, 81 percent of these shoppers would pay extra for superior customer service. Also 44 percent of shoppers say they would pay a premium of 5 percent or more to get the superior service.
Public records customer service website RecordFee.com looks to provide quality services like the ones customers expect this holiday season. Servicing vehicle history, driving records, warrant checks and more, RecordFee.com has 24/7 customer service agents available by chat or by phone.
The Oracle study surveyed 1,4000 European shoppers and found that consumer brands are overrated and that shoppers would go to another brand if they thought they could get better customer service. Accordingly, RecordFee.com looks to keep their current clients through outstanding customer service.
Finally, the study suggested that 70 percent of shoppers have stopped doing business with companies over one bad customer service experience and 92 percent of those shoppers went directly to a competitor company. RecordFee.com makes sure all customer service agents are professionally trained to handle any account questions, public records problem, and to even issue refund requests.
RecordFee.com looks to set itself apart from its competitors and keep their customers through high-quality customer service interactions. RecordFee.com provides public records to their consumers but also keeps them around through quick and friendly service.
RecordFee.com is a top customer service solution for public records reports like background checks, driving records, vehicle history reports and more. The website is a trusted source, processing thousands of online searches and earning a reputation as a leader in the public records and customer service industries.
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