NICE Actimize’s Card Fraud Solution Used by Thailand’s National ITMX, a Leading Interbank Payment Provider, to Detect Fraud

NEW YORK, January 15, 2013 /PRNewswire/ –

NICE Actimize, a NICE Systems (NASDAQ:NICE) business and the largest and broadest
provider of a single financial crime, risk and compliance software platform for the
financial services industry, announced today that the Actimize Card Fraud Solution has
been successfully implemented by National ITMX, Thailand’s interbank payment provider,
providing real-time fraud detection for its 21 member banks. The implementation, fully
completed in less than six months, detects fraud in ATM/debit card transactions and will
be monitoring a total of nearly 70 million transactions per month.

The Actimize Card Fraud solution, which is part of the Actimize Integrated Fraud
Management solutions suite, is being used by ITMX as part of its card fraud monitoring and
detection system (CFMD) to monitor transactions in real time, protect its members from
fraudulent transactions, and ensure consistent coverage across its member institutions
while reducing financial losses and operational costs. In response to the strategic
roadmap developed by the Bank of Thailand, National ITMX developed its proprietary
framework – the ITMX System – to bring Thailand’s electronic commerce and payment system
up to international best practices and standards. Partnering with Stream I.T. Consulting
Ltd. in Thailand, NICE Actimize licensed the Actimize Card Fraud solution to National ITMX
earlier this year.

“Our business direction is to serve the country’s strategic payment roadmap as
initiated by the Bank of Thailand and, as such, it is our duty to ensure that our system
is continually improving to cater to the needs of our members in the areas of new service
development and customer satisfaction in terms of efficiency and added-value,” said Wanna
Noparbhorn, Managing Director at National ITMX.

She added, “We selected NICE Actimize’s card fraud solution because we realized that
we needed to add additional layers of security for our member institutions, as well as
create greater awareness regarding fraud. Not only has our relationship with NICE Actimize
and its partner, Stream I.T., been positive, but we can now offer a unique service to our
members. It has been extremely beneficial to us to implement the NICE Actimize solution,
as we have been able to know and understand our customers better, and the outcome has been
rewarding.”

“Our deep experience in helping financial institutions develop and execute unique and
adaptable enterprise fraud mitigation strategies has enabled us to address National ITMX’s
challenges and offer a comprehensive solution to combat fraud for its member institutions
that they can adapt and add to over time with additional capabilities,” said Amir Orad,
President and CEO of NICE Actimize. “The depth of our expertise, and breadth and
flexibility of our card fraud detection technology, will enable the cardholders covered by
Thailand’s system to be protected and is expected to promote adoption of electronic
payments in this fast-growing economy.”

“At Stream, we worked closely with National ITMX and NICE Actimize to deliver rapid
deployment of the Actimize Card Fraud solution,” said Vichu Charuchandr, Managing Director
at Stream I.T. Consulting Ltd. “In less than six months, we commenced real-time detection
streaming through the CFMD System. The system is now live, servicing all 21 member banks
operating in Thailand.”

Actimize Integrated Fraud Management solutions deliver real-time, customer-centric
fraud prevention that support a holistic, enterprise-wide fraud management program. The
NICE Actimize Card Fraud Solution, which is part of the Actimize Integrated Fraud
Management suite, provides robust fraud detection and case management capabilities to
process high volume, real-time transaction scoring, decisioning, alerting and resolution
for signature, ATM, PIN and card not present card transactions, efficiently preventing
fraudulent usage. Leveraging proven analytics, user-friendly policy authoring and
customer-specific fraud strategies, the NICE Actimize advanced solutions detect more fraud
with lower false positive rates, while allowing customers continued use of cards for
legitimate transactions.

About NICE Actimize

NICE Actimize is the largest and broadest provider of financial crime, risk and
compliance solutions for regional and global financial institutions, as well as government
regulators. Consistently ranked as number one in the space, NICE Actimize experts apply
innovative technology to protect institutions and safeguard consumers and investors assets
by identifying financial crime, preventing fraud and providing regulatory compliance. The
company provides real-time, cross-channel fraud prevention, anti-money laundering
detection, and trading surveillance solutions that address such concerns as payment fraud,
cybercrime, sanctions monitoring, market abuse, customer due diligence and insider
trading. Find us at http://www.nice.com/actimize.

About NICE Systems

NICE (NASDAQ: NICE) is the worldwide leader of software solutions that deliver
strategic insights by capturing and analyzing mass quantities of structured and
unstructured data in real time from multiple sources, including phone calls, mobile apps,
emails, chat, social media, and video. NICE’s solutions enable organizations to take the
Next-Best-Action to improve customer experience and business results, ensure compliance,
fight financial crime, and safeguard people and assets. NICE solutions are used by over
25,000 organizations in more than 150 countries, including over 80 of the Fortune 100
companies. http://www.nice.com.

Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE
Systems. All other marks are trademarks of their respective owners. For a full list of
NICE Systems’ marks, please see: http://www.nice.com/nice-trademarks.

About National ITMX Co. Ltd

National ITMX Company limited was established to satisfy Thailand’s requirement to
keep up with continuing global advancement in electronic commerce and payment systems.
Under direction from the Bank of Thailand, National ITMX is set up to be the key
infrastructure and central data processing system that exchanges, manages, and processes
data across member banks/organizations in order to support e-commerce, electronics fund
transfer, etc. The system supports all kinds of electronic payments and funds transfer
from various banks’ channels including ATMs, Counters, Internet and mobile channels. To
foster the interoperability among banks, the system created utilizing open platform that
are secured, efficient, and has the ability to respond rapidly to the ever changing
business environment, and bring Thailand’s electronic payment system to the international
level.

About Stream

Stream I.T. Consulting Ltd. was established in November 1998 and is fast becoming one
of the leading Systems Integration and IT consultancies in Thailand today. Since its
foundation, the consultancy has earned a reputation as a reliable provider of strategic
business systems for transactional banking and Fraud Management Solution to local clients
and is known for its strengths particularly in the Banking and Telecom sectors. More
information is available at http://www.stream.co.th

        Press Contacts:
        Cindy Morgan-Olson
        NICE Actimize
        +1-212-851-8842
        cindy.morgan-olson@actimize.com

        Florence V. Heynard
        NICE Actimize
        +852-2598-3831
        florence.heynard@actimize.com

        Investors:
        Marty Cohen
        +1-212-574-3635 (ET)
        Anat Earon-Heilborn
        +972-9-775-3798 (CET)
        NICE Systems Ltd.
        ir@nice.com

SOURCE NICE Systems Ltd.